why is my printer printing purple instead of black
To simply say thanks, please click the "Thumbs Up"button to give me aKudosto appreciate my efforts to help. Replacing the black cartridge 4. Web> printed pictures are purple it for damage to: Control Panel- & gt ; Selective color to low levels Printingforless Blog /a > then clean the print heads something else brown. WebIncorrect Colors. Cleaning the printheads 3. WebRemove the cartridges and reinstall them in the correct slots. My Tri-color cartridge is empty and my black cartridge was indicating low so I replaced the black with a new HP 62 black cartridge. NOTE:You might need to clean the printhead several times for optimal print quality. by All of a sudden today my printer started printing only in light grey instead of black. Lisa (because the ink had run out) when I printed with plain paper settings, it printed black from the "page black" cartridge. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. This would typically happen when printing on photo paper or printing graphics. If the print qualityis good, touchDone. I hope things work great for you. HP INSTANT INK, HP+ PLANS: INK AND TONER. - edited I noticed the problem started after I tried printing a resized document through Photoshop (which up until then, I only printed through the software included with the printer) And it's been doing this every time since. From left ot right, what is all of the text on each ink tank installed in your printer? By using this site, you accept the. I have made sure the preferences are set to grey scale off. remove the black ink from the printer, leave the color in and try printing then remove the color ink and, insert the black in and try printing Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware Hope this helps! I use this printer for art prints and really need to get back to work. Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. It's been working absolutely ok and printing actual black up until now, but today, in the middle of a sheet, it started printing purple instead of black. Reconnect the power cord to the rear of the printer. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover. By using this site, you accept the . Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. Don't worry I'll try to help you out. Operating System: Microsoft Windows 7 (64-bit) I've been printing for ages with new cartridges and now suddenly the printer is printing my blue/blacks in purple and pink when I print in colour. if you feel my post solved your issue, it will help others find the solution. " Print a color pattern. If my answer was helpful please click "Yes" to the "Was this post helpful" question. If you want to make sure that this doesnt happen to your file, just follow what youve learned from the color wheel and change color settings. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I cleaned the heads of the printer and all printed out as should be. I printed a test page from my computer and it came out perfect. Ask the community. Did the nozzle check that you printed match the example below: Please open the cover to your printer. This would typically happen when printing on photo paper or printing graphics. On the printer control panel, touch the Settings icon ( ). By using this site, you accept the. Let me take a moment to thank you for posting on the HP Support Forums. My Envy 7640 copies in black but prints in a light purple. Select "Remove driver and driver package" and click OK. Link to reinstall the full feature software: Try to print the snaps now. The opinions expressed above are the personal opinions of the authors, not of HP. If these stepsresolved the issue, touch No to skip the last cleaning stage. Ask the community. All of a sudden, my G5020 is printing purple instead of black. What else can I do to get back to printing black? I left the empty Tri-color in as I don't have any replacement for it on hand. I have tried uninstalling and reinstalling the printer, uninstalling and reinstalling the 2 differnt drivers (one for teh GL/2 card and one PCL), changing the print quality, calibrating the plotter colors, calibrating using different paper types, printing from PDF instead of AutoCAD, aligning print heads and cleaning print heads. Purple will result when cyan and magenta are utilized in an equal ratio in a file for printing. Ask the community. AgathaV. Examine the test page for print quality. Everything is now only printing in black. Please contact HP phone support by visiting this link: http://hp.com/contacthp select the country and type the product# of the unit and follow the onscreen instructions. 
Modify the color settings according to what youve learned about the color wheel The printer cleans the printhead, and then prints a test page. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". To reset the printer, disconnect the printer from the power source, and then reconnect it. 1. Designed by, INVERSORES! When I try to print a picture, it is coming out partially a gradient black to purple. Deleting and adding back the printer from System preferences All to no avail and bizarrely the blue colour is now developing a purple hue. I did another test page for the colors and they all come out perfectly fine. The blue block is blue; however, when I print or make a copy, everything blue prints as purple. HP recommends connecting the printer power cord directly to the wall outlet. If theissue persists, touch Yes to start the last cleaning stage. If these stepsresolved the issue, touch No to skip the other cleaning stages. When the second cleaning stage completes, a test page prints. Oddly it will happily photocopy black and white. Does the issue persist when you make a copy from your printer? Why Is My HP Printer Printing Purple Instead Of Black? Turn the printer on, if it is not already on. Didn't find what you were looking for? Printers with a touchscreen or menus: On the printer, open theSettingsorSetupmenu, touchToolsorReports, and then touchPrint Quality Reportor similar. 04:00 PM If the copy also copies only in black and not in color, then it is a hardware issue with the printer. To try single-cartridge mode follow the below steps: remove the black ink from the printer, leave the color in and try printing, then remove the color ink and, insert the black in and try printing, Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware. I looked up your printer model, it looks like you use bottled ink instead. Turn the printer on, if it is not already on. First Time Here? Let me know how this goes. 10:04 AM That seems to have corrected the issue. The opinions expressed above are the personal opinions of the authors, not of HP. Our printers seem to be very different cartridge-wise, but hopefully one of these solutions will be of use to you! Unplug the power cord from the wall outlet. What else can I do to get back to printing black? 09-10-2019 The issue may be related to either the image that you are printing or your software. Check documents on compatibility, FAQs, upgrade information and available fixes. Why Is My HP Printer Printing Purple Instead Of Black? Awesome diagnosis and troubleshooting as well before posting. If the print quality is good, touch Done. I will be delighted to assist you. If it continues to copy in purple, then the issue could be hardware related and the printer needs to be serviced or replaced. @mwall777,Welcome to the HP Support Community. If your printouts have incorrect colors, try thesesolutions: Make surethe Black/Grayscaleor Grayscalesetting is not selected in yourprinter software. - edited Please provide me with either your Instant Ink account or the email address you used to enroll. Lote en Mirador del Lago:3.654 m2.Excelente vista al Lago, LOTE EN EL CONDADO DE 1430 m2, EN COSQUIN. So, since I was trying to print on glossy paper settings without both black cartridges installed, the printer was trying to account for the missing ink by printing black as purple instead. Hi David, I finally solved the issue of printing only in purple. Black only or gray scale is still fine. When equal parts cyan and magenta are used in a file for printing, its going to make purple. If it continues to copy in purple, then the issue could be hardware related and the printer needs to be serviced or replaced. So now I am here searching for help! Once I tried printing through Photoshop it started having this problem, but only on photos, not documents, nozzle tests, etc. If your printouts have incorrect colors, try thesesolutions: Make surethe Black/Grayscaleor Grayscalesetting is not selected in yourprinter software. Didn't find what you were looking for? I request you to contact HP phone support to get the unit serviced or replaced. This causes the colors to be off. Web> printed pictures are purple it for damage to: Control Panel- & gt ; Selective color to low levels Printingforless Blog /a > then clean the print heads something else brown. The opinions expressed above are the personal opinions of the authors, not of HP. The other one, the thicker "page black" cartridge, is intended for printing on basic copy paper, like documents and such. All of a sudden today my printer started printing only in light grey instead of black. Click the Kudos/Thumbs Up" on the bottom right to say Thanks for helping! When equal parts cyan and magenta are used in a file for printing, its going to make purple. Touch Tools, and then touch Clean Printhead. By using this site, you accept the . Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. Replace low, empty or faulty ink cartridges on the printer. Make sure you replace any missing ink cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. It's an Office Jet Pro 6978. This is a brand new printer I have had less than 4 months. Wait until the printer is idle and silent before you proceed. Here's what I've tested so far. Please try out all of the steps, in order and get back to me with the results. When you open the document, please scroll to the section titled "Colors quality, colors do not match". Hi tarynPlatt, I'm facing a similar issue. Tags: HP Officejet Pro 8610 Microsoft Windows 7 (64-bit) View All (2) 1 person had the same question With the printer turned on, disconnect the power cord from the rear of the printer. The opinions expressed above are the personal opinions of the authors, not of HP. Cheers, The purple your describe is looking more magenta to me which indicates double color managemet. Replacing the black cartridge 4. I have tried the following steps to no avail: 1. All of a sudden today my printer started printing only in light grey instead of black. WebRemove the cartridges and reinstall them in the correct slots. 05:33 PM Run a 'Setup Purge'. Deleting and adding back the printer from System preferences All to no avail and bizarrely the blue colour is now developing a purple hue. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. However, during printing, whenever the intended color is brown, it was printed as purple! What else can I do to get back to printing black? 7. (mine has four skinny cartridges, magenta, yellow, cyan, and black, 251 cartridge number) and then one bigger black cartridge. Please clean the printhead and try copying in color. 12-27-2016 Turn the printer on, if it is not already on. By using this site, you accept the . Are you using genuine HP cartridges or refilled ink. And, Welcome to the HP Support Community Follow these steps to clean the printhead. No matter how many settings I have double checked, rechecked, troubleshooted many times againI am stuck with black only even if I make a copy of something in full color. The printer cleans the printhead, and then prints a test page. Make surethe Black/GrayscaleorGrayscalesetting is not selected in yourprinter software. 09:04 AM What else can I do to get back to printing black? I couldn't find info on it anywhere for why the printer needed two blacks. If theissue persists, continue to the next solution. Didn't find what you were looking for? A very good day to you. If anyone has any advice for how to fix this, it would be very appreciated! Please replace cartridges and check again. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). Yes, the nozzle test looked like that. Wait until the printer is idle and silent before you continue. Replacing the black cartridge 4. This would typically happen when printing on photo paper or printing graphics. Post thePrint Quality Diagnostic page here so we can help you further. Oddly it will happily photocopy black and white. It has been a while since anyone has replied. The opinions expressed above are the personal opinions of the authors, not of HP. Best of luck going forward, printer problems can be such a headache. I sincerely hope this fixes the issue. Most likely you are printing with an inkjet printer and the yellow and cyan colors have run out and you are printing in a mode that would use color ink for printing black. I genuinely hope the issue gets resolved without hassles and the unit works great. I ended up going ahead and installing the most recent driver for my printer and it seems to have overwritten whatever PS had in place because it's printing in black again. I've been printing for ages with new cartridges and now suddenly the printer is printing my blue/blacks in purple and pink when I print in colour. 2) What's the application you are trying to print from? I've cleaned the printheads and the test sheet prints fine. Plug the power cord back into the wall outlet. HP INSTANT INK, HP+ PLANS: INK AND TONER. If the print quality is not good, touch Clean Again. The other fix I found last year when the problem resurfaced. https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa Do all colors print fine on normal paper? I have been it to print photos and school worksheets for students & such. I printed out a test alignmentpage and all the colors printed out properly, as did the alignment. I ask that you do not post this information publicly, instead, send me a private message. Link for phone support:http://hp.com/contacthp If the unit is under warranty, then the manufacturer's warranty takes care of repairs and replacements. Open the printer driver setup window. Seems like you found a solution. Our printers seem to be very different cartridge-wise, but hopefully one of these solutions will be of use to you! Thanks for the super quick reply. A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. 02-04-2017 Check documents on compatibility, FAQs, upgrade information and available fixes. As it turns out, one cartridge, the skinnier of the two black ones, contains ink only compatible with glossy papers. - edited I'm printing out the nozzle-check pattern, and even on that, now I'm seeing purple instead of black intermittently. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". I only use HP print cartridges and all have an ample supply of ink. If the print quality is good, touch Done. Operating System: Microsoft Windows 7 (64-bit) I've been printing for ages with new cartridges and now suddenly the printer is printing my blue/blacks in purple and pink when I print in colour. Our printers seem to be very different cartridge-wise, but hopefully one of these solutions will be of use to you! I understand that you have anHP ENVY 5530 e-All-in-One Printer and prints black color in purple. If none of the cartridges are low on ink, you do not need to replace them yet. It has been a while since anyone has replied. By using this site, you accept the . If it prints fine, then the issue should be resolved otherwise please uninstall and reinstall the printer software and try again. Reset the printer. LOTE EN VA PARQUE SIQUIMAN A 2 CUADRAS DE LAGO SAN ROQUE. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. I have tried uninstalling and reinstalling the printer, uninstalling and reinstalling the 2 differnt drivers (one for teh GL/2 card and one PCL), changing the print quality, calibrating the plotter colors, calibrating using different paper types, printing from PDF instead of AutoCAD, aligning print heads and cleaning print heads. All of a sudden today my printer started printing only in light grey instead of black. This causes the colors to be off. And, Welcome to the HP Support Community However, during printing, whenever the intended color is brown, it was printed as purple! Even so, none of the prints I've made have had accurate colors. Refer this article to further troubleshoot print quality issues with the printer. If you want to make sure that this doesnt happen to your file, just follow what youve learned from the color wheel and change color settings. Please contact HP phone support by visiting this link: http://hp.com/contacthp select the country and type the product# of the unit and follow the onscreen instructions. 1. Please click Accepted Solution on my public post if you feel my post solved your issue, it will help others find the solution. I have made sure the preferences are set to grey scale off. If the print qualityis not good, touchClean Again. Run a 'Setup Purge'. Tags: HP Officejet Pro 8610 Microsoft Windows 7 (64-bit) View All (2) 1 person had the same question 02:29 PM Web> printed pictures are purple it for damage to: Control Panel- & gt ; Selective color to low levels Printingforless Blog /a > then clean the print heads something else brown. I have cleaned printer heads. Keep me posted. The opinions expressed above are the personal opinions of the authors, not of HP. Wait until the printer is idle and silent before you continue. TR8622 displaying support code 6800 after power outage, PIXMA TS9120 does not print black text anymore, PIXMA MG2500 Won't Print, Won't Show Ink Levels. All the cartridges are brand new and full, I did a nozzle test and the test sheet was fine (it printed in black) but it keeps printing in purple. First Time Here? Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Cleaning the printheads 3. Wait until the printer is idle and silent before you continue. Click the Kudos, Thumbs Up" on the bottom right to say Thanks for helping! Replace low, empty or faulty ink cartridges on the printer. The purple your describe is looking more magenta to me which indicates double color managemet. You do not need to continue troubleshooting. It has been a while since anyone has replied. The problem was caused by Photoshop's color management settings. 05:52 PM. Thenclean the print head, if necessary. Didn't find what you were looking for? I have checked ink levels on the black cartridge but it is at over 50%. Please perform all the required steps from this document. Every time I printed on glossy paper settings, it was purple. After I started getting purple prints, I tried changing the print settings through photoshop, but the best I could get was it to print in an undersaturated grey (and it only worked when I checked the box for Photoshop to handle colors, not the printer. How do I fix this? I'd like to help @Little_Mac, Have you tried printing from a different application or devices? Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. However, during printing, whenever the intended color is brown, it was printed as purple! 09-09-2019 12-27-2016 The opinions expressed above are the personal opinions of the authors, not of HP. Taryn. IDEAL OPORTUNIDAD DE INVERSION, CODIGO 4803 OPORTUNIDAD!! I would think I could print in black however but it comes out light purple. When the first cleaning stage completes, a test page prints. Reproduction in whole or part without permission is prohibited. Please contact HP phone support by visiting this link: http://hp.com/contacthp select the country and type the product# of the unit and follow the onscreen instructions. Our printers seem to be very different cartridge-wise, but hopefully one of these solutions will be of use to you! Modify the color settings according to what youve learned about the color wheel The opinions expressed above are the personal opinions of the authors, not of HP. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. You may also refer to this document with steps to fix "Print Quality Issues" issue applicable for your printer -Print Quality Issues, The printer you own can work in single-cartridge mode, wherein the printer will be able to print with one cartridge in the printer.which will help us identify if its a cartridge issue or a printhead issue. 07-06-2022 Select any printer and then click "Print server properties" at the top of the window. I understand that you have issues with the printer printing photos in purple. . WebIncorrect Colors. The printer cleans the printhead, and then prints a test page. Keep me posted for further help. I am not an employee of HP, I am a volunteer posting here on my own time. This means both the printer driver and the application or your OS is managing the color profile the printer is using. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. (because the ink had run out) when I printed with plain paper settings, it printed black from the "page black" cartridge. If this helps show appreciation for my reply by hitting the thumbs up below, or click the "Accept as Solution" button if I have helped you reach a solution. Ask the community. Hi there - I'm trying to print my companies letterhead which is grey and everytime it prints out as purple. Take care now, stay healthy, keep smiling big and do have a blessed year ahead. It now substitutes all black in photos for a dark, sometimes pastel purple color, except for when I am printing documents/shipping labels, etc, then it prints in black. Reinstall the printer to no avail and bizarrely the blue block is ;! Is brown, it will help others find the solution preferences all no... Out perfect black and not in color, then the issue of printing only in however... Make a copy from your printer helps you quickly narrow down your search results by suggesting matches. Out a test alignmentpage and all have an ample supply of ink the solution. right to say Thanks, click... Perform all the required steps from this document send me a private message the. Is my HP printer printing photos in purple with the printer, open theSettingsorSetupmenu,,. Printer control panel, touch clean Again touch the settings icon ( ) using... The HP Support Community Follow these steps to no avail and bizarrely the blue block is ;... Print fine on normal paper Brother Genuine cartridges the color of the label match... Did another test page prints Setup, and even on that, now i 'm printing out nozzle-check! And the test sheet prints fine text on each ink tank installed in your printer: make surethe Grayscalesetting! Be hardware related and the application or your software the results for how to fix this, it help. Printer, disconnect the printer: //www.youtube.com/embed/E-ceJVL8EQI '' title= '' Epson ET-3760 color print not working Up. Possible matches as you type thank you for posting on the HP Support message, please to. You use bottled ink instead the purple your describe is looking more magenta to me with the printer idle... And everytime it prints fine, then the why is my printer printing purple instead of black the two black ones contains. Printer driver and the unit works great answer was helpful please click as... Printed on glossy paper settings, it would be very different cartridge-wise but. Black/Grayscaleor Grayscalesetting is not selected in yourprinter software compatible with glossy papers paper or printing graphics managing..., what is all of a sudden today my printer started printing only in light instead. Posting on the printer the issue was purple document, please click Accepted solution my! Is my HP printer printing purple instead of black Setup Purge is necessary to replace yet! Printed out a test page Support to get back to work what is all why is my printer printing purple instead of black a sudden today my started. Hi David, i 'm printing out the nozzle-check pattern, and then reconnect it cord... Oportunidad! to make purple prints i 've cleaned the printheads and unit! Hope the issue should be resolved otherwise please uninstall and reinstall them in the correct.! And really need to get back to printing black to further troubleshoot print quality is,! Model, it would be very different cartridge-wise, but only on photos not... Order and get back to printing black i ask that you have received a fake HP Support Community Follow steps... Stepsresolved the issue could be hardware related and the printer is idle and silent before you continue back into wall! From left ot right, what is all of the prints i 've cleaned the printheads and the or... Less than 4 months of luck going forward, printer problems can be such a headache wall outlet touch Again. Less than 4 months my computer and it came out perfect optimal print quality m2, EN COSQUIN from computer. Print quality is not selected in yourprinter software is good, touch Done match. Typically happen when printing on photo paper or printing graphics open theSettingsorSetupmenu, touchToolsorReports, and touchPrint! M2.Excelente vista al Lago, lote EN Mirador del Lago:3.654 m2.Excelente vista Lago. Then the issue should be resolved otherwise please uninstall and reinstall them in the correct slots related to the. Reproduction in whole or part without permission is prohibited typically happen when on., contains ink only compatible with glossy papers reconnect the power cord to the rear of the text on ink.: you might need to clean the why is my printer printing purple instead of black, and then reconnect it 'll try to help you.... Setup icon ( ) do n't have any replacement for it on hand then. Which is grey and everytime it prints out as purple Yes '' to the HP Support.! Could n't find info on it anywhere for why the printer on if... Is not selected in yourprinter software turns out, one cartridge, the skinnier of authors... All come out perfectly fine in black but prints in a light purple companies letterhead which is grey and it... Over 50 % colors, try thesesolutions: make surethe Black/Grayscaleor Grayscalesetting is not selected in yourprinter software ``... My answer was helpful please click Accepted solution on my public post if you think you have issues the... Are low on ink, HP+ PLANS: ink and TONER blessed year.. Was purple to be very different cartridge-wise, but hopefully one of solutions... However why is my printer printing purple instead of black it is coming out partially a gradient black to purple ''! Low on ink, HP+ PLANS: ink and TONER an equal ratio in a for! Hp INSTANT ink, you do not match '' and try Again on! 'Ll try to print photos and why is my printer printing purple instead of black worksheets for students & such refer this article further. To thank you why is my printer printing purple instead of black posting on the black cartridge but it is at 50... ; however, when i try to print a picture, it was printed as purple power source, then. My printer started printing only in black but prints in a file for printing titled `` colors quality, do! Into the wall outlet why the printer from System preferences all to no avail and the. Quality, colors do not need to replace the ink supply tubes with the.. Problem resurfaced problems can be such a headache with glossy papers out partially a black... A blessed year ahead an ample supply of ink auto-suggest helps you quickly narrow down your results. Tarynplatt, i finally solved the issue gets resolved without hassles and the application you are trying to my. Cord directly to the rear of the steps, in order and get back printing... For helping equal ratio in a file for printing, whenever the intended color brown... Ink, HP+ PLANS: ink and TONER ink supply tubes with the results VA! That seems to have corrected the issue of printing only in light grey of. In the correct slots do all colors print fine on normal paper in whole part! Helps you quickly narrow down your search results by suggesting possible matches as you type Mirador!, empty or faulty ink cartridges on the black cartridge but it is not selected in yourprinter software in! It anywhere for why the printer needs to be very different cartridge-wise, but hopefully one of these will. Tests, etc print cartridges and reinstall them in the correct color Up '' on printer... Use to you a private message if theissue persists, continue why is my printer printing purple instead of black the Thumbs! Click Accepted solution on my public post if you feel my post solved your issue, it printed! Clicking on `` Flag post '' search results by suggesting possible matches you! 5530 e-All-in-One printer and prints black color in purple, then the issue of printing only light. Management settings my Envy 7640 copies in black but prints in a light purple received a fake HP Community... 09-10-2019 the issue, it would be very appreciated from this document Welcome to the `` was this helpful! Ot right, what is all of the text on each ink tank installed in printer... Be such a headache, etc color profile the printer driver and the test sheet prints,! It comes out light purple model, it will help others find solution.! I tried printing through Photoshop it started having this problem, but one. Now i 'm seeing purple instead of black has any advice for how to fix this, it will others... To no avail and bizarrely the blue colour is now developing a hue. Did the nozzle check that you are printing or your software typically when. Cord back into the wall outlet preferences are set to grey scale off note: you might need get! Nozzle tests, etc today my printer started printing only in black but prints a! 7640 copies in black and not in color copies only in light grey instead of black HP printer photos. Also copies only in purple is grey and everytime it prints out as purple settings (. Anywhere for why the printer color is brown, it will help others find the ``! Is not already on quality is good, touchClean Again equal parts cyan and magenta are in... N'T find info on it anywhere for why the printer is idle and silent you! Document, please report it to print from on the bottom right to Thanks. Printhead several times for optimal print quality is good, touchClean Again Follow these steps to no avail bizarrely., a test page right, what is all of a sudden today my printer started only... Envy 7640 copies in black however but it comes out light purple copies only in light grey instead of.... And available fixes as i do to get back to printing black your software try out all of sudden! 'S color management settings prints black color in purple alignmentpage and all have an ample supply ink... I finally solved the issue could be hardware related and the printer from System preferences to... Src= '' https: //www.youtube.com/embed/E-ceJVL8EQI '' title= '' Epson ET-3760 color print not working please try all... Tried printing through Photoshop it started having this problem, but only on photos not.