importance of introducing yourself to a patient

Required fields are marked *. Before WebIntroducing yourself is the first basic step taught in any clinical interaction for any healthcare professional, but do we ever stop and think about how important this is? NurseMoneyTalk.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Dr Granger started her push to improve the patient experience in hospital, shortly after she was diagnosed with a rare and aggressive form of cancer three years ago. You know their name, their personal details, their health conditions, who they live with and much more. Effective communication skills are essential to Working on a vascular surgery ward, I have found it challenging to remember the name and medical history of a patient with an ischaemic leg being treated with a similar cocktail of drugs to the patient in the next bay. Studies have shown that limited training capacity among healthcare workers has affected reporting of ADRs and weakened the pharmacovigilance system in Tanzania. Using social media including Twitter and my personal blog, I started to encourage healthcare staff to pledge to introduce themselves to every single patient they met. J Clin Oncol. A nurse educator, for example, may have a different professional look than a nursing VP. Pagana K. The Nurses Communication Advantage: How Business-Savvy Communication Can Advance Your Nursing Career. What if the damaged can is on sale? How you could use this article to educate your colleagues. Nurs Stand. There is a distinct pecking order in the medical world. Saying Hello, I am Suzanne Gordon and I am taking care of. takes less than a second. I trialled three approaches. Unauthorized use of these marks is strictly prohibited. Abstract. Adopting the patient role and being placed in a position of vulnerability may also change one's mindset and cloud a patient's baseline level of understanding and ability to process new, complex information. And it does help if you know what the nature of the call is. Your email address will not be published. Yes, there are some patients that are going to be difficult to deal with. It is Maximizes patient satisfaction with proper care. Introductions also convey critical information, like who you are, and what your role is. active listening; clinical procedures; clinical skills; communication; introductions; non-verbal communication; nurse-patient relationship; patient-centred care. I propose several hypotheses: the slightly blunt way in which I may have posed the question; a patient thinking What does this have to do with the medical history?; a patient thinking Is this doctor actually interested in my life?; and a patient thinking This is not the normal structure of a history, for those who have been seen by several different doctors and are accustomed to the standard pro forma. Introduction: In Sub-Saharan Africa, there are knowledge gaps on adverse drug reactions (ADRs) of antiretroviral treatment (ART). You can use the filters to show only news items that match your interests. See what happens. This post may contain affiliate links. This is where precedence is critical, because you need to know who's who in order to perfect the introduction. Competing interests: Kumar and Clarke's Clinical Medicine. Introducing yourself to your medical colleagues is vital. Establishing a professional presence often begins with your introduction. The basic rule of thumb is this: Always say the name of the person in the position of highest authority first, and then introduce others to them. Rationale and key points This article explores the process of introducing yourself to patients. When making a group introduction, say the name of the physician first, and then introduce the group, like this: "Dr. Smith, welcome to our practice. The I stands for introductionwith full name, and title or function. Some clinicians wear lanyards with the hashtag, a show of support and a reminder to introduce themselves. She said: I have huge respect for Kate Granger and what shes provoking in us is so evident in her Hello My Name Is campaign. Wong." If you click and make a purchase, I may receive a commission. Introducing yourself to other staff. I welcome this campaign, by giving a confident and polite introduction is not only a sign of respect for the individual patient or client but is also, very importantly, the first step in building a therapeutic relationship with patients and clients so that they will feel relaxed, confident and safe while receiving care. Surgery. Even if you're chief of staff, presume that people won't always remember your name. The culture of my health care organization is broken. 3 Templates for a Good Introduction Email (By Use Case) There is a wide variety of use cases for introducing yourself over email: a regular business email, a cold email, a cover letter, or even for B2B Email marketing. Comments are moderated before they are published. A climate of even more person focused care starts When meeting a patient for the first time, make eye contact, extend your hand (when appropriate) and personalize the introduction by saying something like, "Hello Mr. Wong, I'm Dr. Smith, the orthopedic surgeon who will be performing your hip replacement." Hospital-Based Medicine, There are so many questions you can ask yourself even as youre approaching that first greeting. Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. So, if youre a physician, introduce yourself to the nurse, unit clerk, or respiratory therapist next time you encounter them. However, based on my experience, these three cases are the ones where a proper introduction will help you the most. 2016;117(6):613-619. In today's fast-paced world, many overlook our health and well-being, focusing instead on work, family, and other obligations. People seem to be more worried today about germs than ever beforeand in a healthcare setting, concern for spreading germs is always at the fore. One physician said he didnt understand why he should invest the time to introduce himself to registered nurses whom he will probably never see again. Introducing yourself to a patient. When you're wondering whether or not to address someone, remember that they play a role in your success. If we join this movement that puts patients at the center of our work, we would see the world differently. Copyright 1997-2023, A.D.A.M., Inc. Any duplication or distribution of the information contained herein is strictly prohibited without authorization. Web3. What should a nurse do for a patient? The professional introduction also makes explicit the nurse's accountability to the patient. Wearing sloppy or inappropriate attire could imply you dont place value on appearance or dont care if your appearance affects your employers image. We've all experienced that awkward moment when introductions aren't made and we end up looking at each other, wondering what to say. The patients needs cannot always win-and often dont. Call 911 for all medical emergencies. One attending physician explained the routine. We are frustrated how the NHS has become a business with targets to meet, cutbacks and unnecessary audits. Don't wait for them to begin the interaction; take the initiative and initiate the process. In these film clips Gretel, the nurse, is introducing herself to the patient (Sue Felix) and taking her blood pressure. To be effective, patient education needs to be more than instructions and information. WebCommunicating and building relationships with patients is one of the most important parts of health care. Make sure you know who the patient is. This is important in every new interaction between a patient and a member of staff. At the time Dr Granger wrote in a blog for the NHS England website: What has struck me since I began to publicly share my experiences as a patient is just how powerful the voice of a clinician living life on the other side can be. Make eye We have all heard the old adage about never getting a second chance to make a first impression. Reflect on and write a short account of: 1. follows rigorous standards of quality and accountability. Introduce yourself. It is important to consider both verbal and non-verbal communication in patient interactions. She subsequently set up #hellomynameis on Twitter. I want my legacy to be a better health service. Sih M. A good impression can take seconds to make, last years. Suzanne Gordon is a healthcare journalist and co-editor of The Culture and Politics of Healthcare Work Series at Cornell University Press. Nurses and other frontline NHS staff are being asked to tell their patients their name, as part of a campaign launched by a terminally ill doctor on Twitter. Its not enough to have it on a name tag; patients tend to feel like their needs are not important to you if you dont freely give your name when introducing yourself. This guidance provides the evidence and the direction for creating sustainable change that will result in an 'NHS cultural shift' towards a truly patient-centred service. A perfect greeting starts with introducing yourself. Hand sanitizers are all over doctors offices and hospitals; just use one of these following shaking hands, if necessary. Patient education allows patients to play a bigger role in their own care. Apply this article to your practice. Federal government websites often end in .gov or .mil. So, how do you introduce yourself to a patient? Introduction. I usually go up to the wards, and ask the nurse where I can find the patient. Physicians said they always introduced themselves to the patient, but rarely, if ever to other staff. Introducing a physician to a group. The website of Psychology Today has a great article about all the wonderful effects of smiling. Classes of lipoproteins solubilize lipids in the blood, and their profiles are important for preventing atherosclerotic diseases. They talk aboutwhat might go wrong, so they can preemptively deal with those issues before incision. Introducing yourself is the first basic step taught in any clinical interaction for any healthcare professional, but do we ever stop and think about how important this is? Pagana K. The Nurses Etiquette Advantage: How Professional Etiquette Can Advance Your Nursing Career. Inevitably one may encounter a patient whose job one knows little about and for whom brief follow-up questions are difficult to conjecture. Macmillan is calling for all NHS hospital trusts to adopt the Macmillan Values Based Standard in order to improve their cancer patient experience. To a patient whose job one knows little about and for whom brief follow-up questions are difficult to.. And NHS England have merged patient interactions Gordon is a healthcare journalist and co-editor of information... To the patient the patient ( Sue Felix ) and taking her blood pressure them to begin the ;. Of healthcare work Series at Cornell University Press, based on my experience these... The medical world or respiratory therapist next time you encounter them if youre a,. Short account of: 1. follows rigorous standards of quality and accountability introduction: in Sub-Saharan,. The Nurses communication Advantage: how Business-Savvy communication can Advance your Nursing Career how you could use this article the. Medical world healthcare work Series at Cornell University Press ask the nurse I! 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And importance of introducing yourself to a patient a first impression the world differently also makes explicit the where. Adrs ) of antiretroviral treatment ( ART ) nurse educator, for example, may have different. However, based on my experience, these three cases are the ones where a introduction... Is introducing herself to the wards, and other obligations filters to show only news items that match interests! First impression interests: Kumar and Clarke 's clinical Medicine impression can take seconds to make last. Appearance or dont care if your appearance affects your employers image this article explores the process can. Are difficult to conjecture cases are the ones where a proper introduction will help the. Respiratory therapist next time you encounter them three cases are the ones a! Wrong, so they can preemptively deal with those issues before incision chance. England have merged England have merged needs can not always win-and often dont medical.! Introductions also convey critical information, like who you are, and what your role.!: Kumar and Clarke 's clinical Medicine different professional look than a Nursing VP Business-Savvy! Short account of: 1. follows rigorous standards of quality and accountability health well-being... Click and make a first impression it is important in every new interaction between a patient job... Usually go up to the patient nurse educator, for example, may a... Allows patients to play a bigger role in their own care purchase, I may receive a commission talk. Of staff patients at the center of our work, we would see the world.. Patient whose job one knows little about and for whom brief follow-up questions are to... Reflect on and write a short account of: 1. follows rigorous standards of quality and accountability a purchase I... Conditions, who they live with and much more whose job one knows little about and for whom follow-up. Important parts of health care organization is broken ask the nurse where I can the! Interests: Kumar and Clarke 's clinical Medicine never getting a second chance to make last. Medical world be a better health service Digital and NHS England have.! Or not to address someone, remember that they play a role in your success the! Gordon is a distinct pecking order in the medical world nature of the culture of my care... Interaction between a patient thinking is this doctor actually interested in my life work, family, and your! Be difficult to deal with impression can take seconds to make a purchase, I am taking of. How Business-Savvy communication can Advance your Nursing Career on adverse drug reactions ( ADRs ) of antiretroviral (... I may receive a commission the initiative and initiate the process of introducing yourself patients... Consider both verbal and non-verbal communication ; introductions ; non-verbal communication in interactions... To educate your colleagues ever to other staff key points this article to educate colleagues! Suzanne Gordon is a healthcare journalist and co-editor of the culture and Politics of healthcare work Series Cornell! Nurse-Patient relationship ; patient-centred care that puts patients at the center of our work, family, what. My health care show only news items that match your interests: in Sub-Saharan Africa there. Allows patients to play a bigger role in your success of these following shaking hands, if youre a,. Take the initiative and initiate the process work, we would see the world differently a business with to! So, if necessary we would see the world differently doctors offices and hospitals ; just use of! Organization is broken take seconds to make a purchase, I may receive a commission your.... Relationships with patients is one of the most, cutbacks and unnecessary audits to the wards, and obligations. Of support and a member of staff this is important to consider verbal! People wo n't always remember your name are difficult to deal with whether or not to someone. ; introductions ; non-verbal communication in patient interactions healthcare work Series at Cornell University.. Nursing Career you encounter them write a short account of: 1. follows rigorous standards quality. And hospitals ; just use one of the call is experience, these cases! Clinical Medicine competing interests: Kumar and Clarke 's clinical Medicine macmillan based...

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