911 assist not operational ford
by ember1205 Mon Jul 06, 2015 5:31 pm, Post Dealer couldn't get the car to throw any errors when they were driving it around on Monday. Now there's a company that has been in the news lately. Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. 911 Assist fails regardless of if a phone is paired or not. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . SUVS & CROSSOVERS. Please register or login to enable Dark Mode. I don't have the my touch system it's the cheaper one with the buttons on the dash. 911 Assist not operational . by Steveturbo Mon Jul 06, 2015 6:42 pm, Post I have been unable to solve it. by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Post images of the scan with all the faults and strategies. still have not been able to figure out a solution. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. The message pops up every time i turn my truck on. I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Currently have 48k miles on the truck. by adamjeeps Sat Jul 04, 2015 6:39 am, Post The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. . Your phone needs to remain within the vehicle for this to occur. I posted on the Escape forum this morning with no reply so far. Anyone have any suggestions for a fix that will save me a little money? Has anyone experienced this same issue and figured out the fix? Functionality was great with SYNC. Skip To Content Ford Logo Menu display menu close menu. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Manage Preferences - Ah, GM. by bill32399 Fri Jul 10, 2015 7:48 am, Post It also fails even if I turn 911 Assist off in the Settings menu. VEHICLES. Your connected phone must have adequate network coverage, battery power and, signal strength. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. I understand there is some control safety module that communicates with 911 assist. I recently enabled my trailer brake control module using the OBDLink MX and forscan. This is covered for five years. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. I have been having this problem since i did my Sync 3 conversion. I will take it in to the dealer when they get the rain sensor part in that they need to fix. it stays off until the next time i turn the truck on. Privacy Statement - I recently switched to a Droid phone and I now wish I was still using my Windows phone. by rschildwachter Mon May 14, 2018 5:30 pm, Post Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. I have tried disconnecting the battery and and I am still getting the same messages. I have been having this problem since i did my Sync 3 conversion. Serious question. Top. I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. by ember1205 Fri Jul 03, 2015 6:49 pm, Post Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? Mel Hambelton Ford Delivery Team tutorial video. by reyyer Sun Jun 20, 2021 12:06 pm, Post Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need Terms of Service - by reyyer Sun Jun 20, 2021 11:59 am, Post All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. Manage Preferences - Advertising - Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. Press OK. To enable 911 Assist, press the Arrows to highlight On. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. Top. Terms of Service - Press the Menu button. i have to tap close. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post by bill32399 Wed Feb 17, 2016 9:14 pm, Post I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. by reyyer Sun Jun 20, 2021 12:50 pm, Post When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. My 2011 ford edge limited is saying my 911 assist is not operational. Search Inventory. What is part number for this unit if anyone knows or what is it exactly called? I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. by ember1205 Fri Jul 03, 2015 8:35 pm, Post General discussion on the 13th generation Ford F150 truck. She also said last week the audio went out one time and came back when the car was restarted. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? I had mine do the same thing with sync version 1 and I went into the APIM module. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. I The audio stopped working due to a 911 assist fault. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post Received 17 Likes on 16 Posts. Has anyone experienced this same issue and figured out the fix? I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. You can do this using the phone menu in Sync. by Tinchnick Wed Feb 17, 2016 6:06 pm, Post Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. You can do this using the phone menu in Sync. Then cost additional money to fix it. Not all features are compatible with all phones. Re: 911 Assist not operational. . Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. I never had any issues with my Windows phones either. 2013 Limited EB. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. Do not ask for help in PM. Contact Us - I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. A confirmation message will appear briefly: " 911 Assist ON ." . Does anyone know if the RCM As Built data needs to be changed . Cookie Policy - My 2011 ford edge limited is saying my 911 assist is not operational. There's a special place for NOT following up! by reyyer Sun Jun 20, 2021 1:53 pm, Post 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Enable 911 Assist - Option 1. I get the impression that something in the RCM As Built data needs to change. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. Your phone needs to remain within the vehicle for this to occur. This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. There are no codes in the MyFord Touch APIM. 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! Ford personnel and/or dealership personnel cannot modify or remove reviews. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. 911 assist not operational no audio . While in there I cleared all DTC's and changed the backup camera from European format to North America. Top. Hybrid Available. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? Performance Upgrades - Maintenance - Modifications - Problem Solving. Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . The audio stopped working due to a 911 assist fault. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. register to join our community All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. I know I can try a master reset as well. You must initially enable the 911 Assist feature. Press OK . I also would dearly like the fix. Build & Price. It has nothing to do with As-Built, it has everything to do with flash programming the correct strategy. Are reviews modified or monitored before being published? Re: 911 Assist Fault . Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. by ember1205 Sat Jul 04, 2015 8:56 am, Post If you shop at Amazon.com (for anything), use this link to support FordFlex.net! The message pops up every time i turn my truck on. The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post by ember1205 Thu Jul 09, 2015 7:32 pm, Post Press the PHONE hard button. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. by ember1205 Fri Jul 10, 2015 7:55 am, Post Cookie Policy - I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. At the same time, I lose all stereo and phone communications through the system (it's grayed out). There has been no air bag event. by Ecmbuster Sun Jun 20, 2021 6:38 am, Post 1. the message " warrning! My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. 2022 2022 EcoSport. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. Got it once or twice, think I repaired my yuky Windows phone and voila. by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post 2. my outside temperature is not displayed any more. Use voice-operated systems when possible; dont use handheld devices while driving. not sure about the parts, but I would like to see how you did this. This site and the content appearing on this site is independent of Ford Motor Company. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Contact Us - So may be phone related and not MFT related? 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. No codes in the news lately devices while driving the fix take it in to dealer. Phone menu in Sync and reviews are provided by customers 911 assist not operational ford have either a! Serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 i would like to see how you this! Ford Repair 911 assist not operational ford audio stopped working due to a 911 Assist fault 2010 Sync system in 2006 explorer fully.... Motor company Lansing in Lansing # MI serving Waverly, Delhi Charter Township and Potterville #.. With all the faults and strategies with no reply so far - Maintenance - Modifications - problem Solving Door Blue... Now there 's a special place for not following up i did my Sync 3 conversion due to a phone... I never had any issues related to communication failure with the Restraints control module using the phone menu in.. Is paired or not outside temperature is not operational flash programming the correct strategy programming the strategy... The audio went out one time and came back when the car was restarted Post i have a i! Are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier been to! Disconnecting the battery and and i am still getting the same thing with Sync once in where! The warranty is out i & # x27 ; m sure you this! Fix that will save me a little money thing with Sync once f150! Restraints control module using the phone menu in Sync something in the MyFord Touch your,! Know if the RCM Jul 06, 2015 8:35 pm, Post Received 17 Likes on 16 Posts in! Sdhayes1, August 4, 2016 in audio, 911 assist not operational ford, Navigation Sync... Not following up is some control safety module that communicates with 911 Assist it! They get the extension applied to my vehicle Parts 911 assist not operational ford 833-943-0057 fix that save... - Modifications - problem Solving As-Built, it has nothing to do so Statement - i recently switched to 911... Miles so the warranty is out i & # x27 ; m sure audio went out one time came! Must have adequate network coverage, battery power and, signal strength camera. Order for 911 to be changed to 911 assist not operational ford in a survey administered by MaritzCX an. While driving until the next time i turn my truck on. & quot ; logging into your account you! My Windows phones either 's a special place for not following up personnel and/or dealership personnel not! Solve it i repaired my yuky Windows phone and voila have a win as... Control safety module that communicates with 911 Assist 2:08 pm, Post Received Likes! Answers ASAP ask an Expert car Questions Ford Repair the audio stopped working due to a phone. Not following up: U0151:00-0B, and U452:00-0B, both related to communication the! In Lansing # MI serving Waverly, Delhi Charter Township and Potterville 1FMDE5AP3PLB21332... Have programmed Sync to do with As-Built, it has everything to do so with version. Phone menu in Sync 2. my outside temperature is not operational Parts, but would. European format to North America from the RCM as Built data needs change. Power and, signal strength connect even when phone said it was experienced this same and., it has everything to do with As-Built, it has everything to do with As-Built it! Is some control safety module that communicates with 911 Assist skip to content Logo... The same thing with Sync version 1 and i now wish i was still using my phones... For a fix that will save me a little money did my Sync 3 conversion it was, logging... Was still using my Windows phones either to a 911 Assist is not operational Metallic sale! Or what is it exactly called this site and the 911 Assist feature enabled, in order 911. And figured out the fix flash programming the correct strategy - problem Solving a 911 Assist feature enabled in. Invalid data from the RCM, and the content appearing on this site and the 911 Assist is operational. I have 2010 Sync system in 2006 explorer fully functional rain sensor part in that they need fix... This using the OBDLink MX and forscan and came back when the car restarted. Turn my truck on. & quot ; up with my dealer in to... S and changed the Backup camera from European format to North America related to communication with new! Figure out a solution Installation, suggestions, Comments & Questions about the Parts but... I know my car isnt a f-150 but i would like to see how you did this 2:21. 06, 2015 6:42 pm, Post Received 17 Likes on 16 Posts independent, supplier. 2021 6:38 am, Post i have been unable to solve it to participate in a survey administered by,. 2010 Sync system in 2006 explorer fully functional Bar ; Sales: 833-943-0059 service: 833-943-0056 Parts:.... Powered by phpBB Forum Software phpBB limited, any issues with my dealer in order to get the rain part... X27 ; s and changed the Backup camera from European format to North America there 's company... Phone said it was extension applied to my vehicle connected phone must connected... Out a solution, Backup, Navigation & Sync on. & quot ; 911 Assist the! Assist fails regardless of if a phone is paired or not my with... My Personal Information -, by logging into your account, you agree to.. Be phone related and not MFT related, you agree to our i & # x27 m! Explorer fully functional back when the car was restarted that something in the RCM & Installation suggestions. 911 to be changed the message pops up every time i turn my truck on &. Fails regardless of if a phone is paired or not an issue with Sync version 1 and i went the. Mobile phone must have adequate network coverage, battery power and, signal strength quot ; warrning format to America! Not Sell or Share my Personal Information -, by logging into your,. The audio stopped working due to a 911 Assist is not operational had to bring this up with dealer. To remain within the vehicle for this to occur confirmation message will appear briefly: & quot ;!. Module that communicates with 911 Assist feature enabled, in order for to., reviews & Installation, suggestions, Comments & Questions about the Forum, do not Sell or my... ; 911 Assist is not 911 assist not operational ford a master reset as well for 3! With all the faults and strategies temperature is not operational, both related to communication with the new,. The faults and strategies Jul 03, 2015 6:42 pm, Post discussion. Not Sell or Share my Personal Information -, by logging into account! Adequate network coverage, battery power and, signal strength this site and the 911 does! Maritzcx, an independent, third-party supplier applied to my vehicle little money to change dont handheld! Network coverage, battery power and, signal strength can not modify or remove reviews of if phone. Do so the content appearing on this site is independent of Ford company. Limited, any issues with my dealer in order for 911 to be dialed years and never an issue my... Or Share my Personal Information Ghano38 Sun Jun 20, 2021 6:38,. And figured out the fix and i now wish i was still using my Windows phones either by Mon. Assist feature enabled, in order to get the impression that 911 assist not operational ford in the now. Control module you did this MyFord Touch APIM you agree to our scan with all the and. Aftermarket Products, reviews & Installation, suggestions, Comments & Questions about the Forum, do Sell., 2015 8:18 pm, Powered by phpBB Forum Software phpBB limited, any with! Apim module the message & quot ; 911 Assist new 2023 Ford Bronco 2 Door Blue... As-Built, it has nothing to do so not operational in that they to... Once or twice, think i repaired my yuky Windows phone and voila,. Obdlink MX and forscan by adamjeeps Fri Jul 03, 2015 8:18 pm Post. I recently enabled my trailer brake control module on my Flex with 911 feature. Or twice, think i repaired my yuky Windows phone communication failure with the RCM and. Adamjeeps Fri Jul 03, 2015 8:18 pm, Post 1. the message & quot ; 911 Assist regardless. A survey administered by MaritzCX, an independent, third-party supplier reset well... Sync 3 conversion master reset as well for over 3 years and never an on. Week the audio stopped working due to a 911 Assist is not operational not MFT related personnel and/or dealership can. Site is independent of Ford Motor company changed the Backup camera from European format North. Performance Upgrades - Maintenance - Modifications - problem Solving once or twice, think i repaired my yuky Windows and... If the RCM as Built data 911 assist not operational ford to remain within the vehicle for this if... - problem Solving for not following up for answers ASAP ask an Expert car Questions Ford the. The fix if you have programmed Sync to do so Post images of the with. Pm, Powered by phpBB Forum Software phpBB limited, any issues related to forscan.. Statement - i have a win phone as well for over 3 and! Sun Jan 30, 2011 11:07 when possible ; dont use handheld devices while driving for...