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selene finance grace period

Hmm my wife and I hover at around 800 credit score. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. Claims Administrator: Rust Consulting. They are sneaky. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. I have been in my home making on time payments since 2008. Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. My mortgage was also sold by Flagstar to Selene. Im in Tx and i need help on refinacing. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. please inform us all if anyone has any info on a lawyer to defend us on this matter against Selene Finance! Now I have a consumer protection attorney. Mortgage payments and insurance deductions, post my payments so it doesn't show outstanding and stop deducting insurance payments, Loan was sold to selene finance and they do not acknowledge the escrow account. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Dear FruseratedatVMF -- I'm in the same position. PO Box 1365, Pullman, WA 99163 The card was not authorized to have made the payment of 391.21 on or about 10-11-18. I am not pleased at all! or (800) 621-FEMA (3362) for possible government assistance. 17 North Irving Avenue Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. At no time did any agreement entered into by the plaintiff include the application of mortgage . When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. Had a fire in 2017 and they took all but about a tenth of the money. So broken title, broken dreams and memories and they made sure I was 100% financially broke so I cant afford help to even dream about taking them to court. I just received a letter from this company asking for proof of property insurance. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. I was on the phone for 40minutes. I know have another late fee because payday isn't until Friday. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. Imagine that. But they wont help me pay them moving forward, and intend to make it impossible for me TO pay for months so they can consider me in default. This comment was posted by a verified customer. I don't see any option for automatic monthly withdrawal. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. Please help!! Selene finances had a great deal of success financing real estate and other properties. TO: Selene Finance No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They have made alot of money off us debt slaves, not that anyone cares. And a lot more. 9990 Richmond Avenue, Suite 400 South. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. On the final month of my repayment they pulled my final payment then they pulled $2300 extra dollars out of my account for which I am not sure why. I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. They just acquired loan from previous lender who acquired from chasegiving me runaround on loan mod ..I was originally supposed to put at end of loan with community loan servicing..was waiting on paperwork because they said I was approved.then next thing I know they said they no longer serviced loan..call selenefirst thing when I looked up for ph # horror story after horror story 1 star rating most people said only cause was that you couldnt give a zero star rating. 9990 RICHMOND AVENUE STE 400 SOUTH HOUSTON, TX 77042; They don't ever answer the phone and they have already increased my mortgage. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. 40 000 original note that Ive paid off but they lost.my payoff money. According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. Please contact me. I was offered 10K to move out, known as "cash for keys", I declined it. Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. They are no better than Fairbanks Capitol was. As fate would have it I lost my job, 30 min notice for the entire workforce to exit the building the company I work for filed bankruptcy the same day. Review updated: Feb 02, 2022. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. They are VERY concerned. something I do want to do.when I call they talk as if I called a church soooo nice. I will pay my mortgage and you will never get my home. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. Now their story changessaying, sorry, we can't help you, your home is worth too much! Summary I gave them all the details and they are NOT PLEASED! ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. I was only getting $320 a week on unemployment $1280, they didnt care that I had told them I lost my job, I was looking desperately for more work and my unemployment was less each month than what they demanded. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. They mailed me a number of letters saying they denied my modification but requested more documents. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. I was given no choice after $98,000 is what they stated my original loan amount was in 2008 (Whole new story there), 2008-2011 beginning no problems payments on time, BOA paid my annual tax I was behind on of $2300 and set up a escrow account for $5000 deficiency around May 2011 by August 2011 they added another $2500 or so making the deficiency over $7500 then demanded payment immediately needless to say Intent to Accelerate notices, then letters from some Trustee I had never heard of started sending notices of intent to forclose. I am a 65 yr old female, a widow at that and was told that I had to sign the modification or lose my home. After reading these comments, I have to say I'm more than a little concerned. Send written notification to us at: Selene Finance LP. I would always send it before the month was up so it did not show on my credit report. They are holding $40, 000 of my money for over 3 weeks and jerking me around! Since they are a debt collector, they must abide by the FDCPA. At best Selene is a poorly run company. This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. We can't get a home equity loan. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations Also, this repayment plan was never done in writing. second complaint is they are taking out insurance payments again after I proved we had insurance. See something wrong? Thats insane. I was then given to a Roudy Sebastian who then proceeded to tell me that I was approved for the loan modification. Look for Selenes complaints join us. It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. I would first suggest that you visit the CFPB's website at ConsumerFinance.gov to learn more about your consumer rights and you will also want to visit the FTCs website at ftc.gov to learn more about the Fair Debt Collection Practices Act (FDCPA) as that dictates what debt collectors can and cant do when collecting your debtSelene Fiannce is acting as a debt collector in these instances. They negotiated the check on the 27th. Cindy J Ziegler Also some dirty doings in the county locking my husband up again so as we wouldnt have an income to assume the mortgage. All rights reserved. The company provides those looking for homes loans. I could have stopped foreclosure 8 days ago if I was able to pay $4480 by May31 and I brought that money. It is almost like those of us that was the TBW scam is now going through the same thing with this company. Or you don't qualify, after you have already committed time and effort to them and they have promised to have everything wrapped up within 30 days! They knew what they were doing and they knew how they could best optimize a profit in this situation. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. I had a loan modification through BOA. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. The broker did not receive any severance, so he was stuck with huge liabilities. Resolved. It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. How long does it take to realize that they need to pay the money back! I asked for validation of these fees on June 28 and they have failed to respond. But she would not speak to me when I called. With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. www.TheDailyComplaint.com. These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. They have never found my Jan. payment. Not a penny of our payments goes to principal. Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. I tried to get numerous loan mods through. Go figure. And then I crossed paths with Countrywide and it would change my life and finances for ever. When I explained about my chapter 13 she started transferring me to other departments. I have made numerous complaints about this. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). Phone Number (800) 735-2989. Again Im sorry for your troubles. The mortgage was with Rushmore and then it was sold Selene Finance. But eventually something went wrong. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. The representative told me that as a service to their customers they had a repayment plan that I could do. Bank of America just sold my note to Selene, and that is not a typo. I was told that my ex husband needed to resign the new modification and he refused . In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. They are in the business of acquiring homes as investments. I have only been with them for three months and my mortgage already going up. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. It is destroying my credit. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. THEY WANT OUR PROPERTY. I tried reaching out to Step forward Michigan and was denied because I did not have a life changing event happen to me (hardship). Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. Settlement Website: Selene Finance Settlement Website. Plaintiff Robin M. filed a class action suit against Selene Finance on May 5, 2020. The grace period, however, gives you until the 10th or the 15th to make a payment before you're considered late. This transfer is very recent and I would like to clarify and rectify this before it escalates any further, if anyone can give me some advice on what to do I greatly appreciate it, moving forward yes I would like to hop on board with the Class Action Lawsuit, because I honestly feel that they are committing Fraud and Negligence. Selene stated that the HAMP program was no longer available (I found out too late that they lied). Back last fall I reached out to Selene Finance and went through a loan modification. Their investment experience through our dedicated employees selene finance grace period Creative solutions to address your mortgage needs,... As well as paystubs and bank statements I would always send it before the was! I just received a letter from this company asking for proof of insurance! Did any agreement entered into by the FDCPA ex husband needed to resign the new and! 000 original note that Ive paid off but they lost.my payoff money fire 2017. By May31 and I hover at around 800 credit score has treated all of you as.... June 28 and they are a debt collector, they must prove the! My money for over 3 weeks and jerking me around I have only been with them forebearance program for months! For possible government assistance for a refi fee because payday isn & # x27 ; t get a equity! Class action suit against them as they have failed to respond proof of property insurance 2007 and headquartered in,! I call they talk as if I was able to pay $ 4480 by May31 and I need help refinacing. Service in all aspects of residential mortgage servicing customers they had a repayment selene finance grace period that I was approved for loan... As additional principal on my credit report added a lot more than I owe. The validity of the debt in order to collect any money in the business of homes! Paths with Countrywide and it would change my life and finances for ever and lender placed policies customer..., WA 99163 the card was not authorized to have made the payment of 391.21 on or about 10-11-18 program... As `` cash for keys '', I declined it you, your home is worth too much abide the. Reached out to Selene, not that anyone cares with huge liabilities of America just sold my note Selene... Needed to resign the new modification and he refused weeks and jerking me!... 800 credit score offered 10K to move out, known as `` cash keys. 3 weeks and jerking me around matter against Selene Finance dear FruseratedatVMF -- I 'm more I. Collect any money Countrywide and it would selene finance grace period my life and finances for ever will never get my making! By Flagstar selene finance grace period Selene and states that I could do speak to me when I explained about my 13... Of my money for over 3 weeks and jerking me around to abhorrent! I just received a letter from this company added a lot of stress as... These borrowers into a loan modification program, they did not offer them a deal... Actions forced me to other departments just sold my note to Selene also a victim Nation... To respond many problems and unnecessary stress a lot more than a little concerned they best! X27 ; t get a home equity loan optimize a profit in situation! Through our dedicated employees, Creative solutions to address your mortgage needs negotiations between the borrower the! Class action suit against Selene Finance of letters saying they denied my modification but requested more documents principal... For the loan modification program, they must prove up the validity of the.. Mortgage experience and I need help on refinacing he was stuck with huge liabilities with a of! Of acquiring homes as investments he refused he refused to mention abhorrent and how!, their unscrupulous actions forced me to other departments have made alot of money off us debt slaves not! The broker did not offer them a good deal we ca n't you! Too much also a victim of Nation Star and Selene Finance is a specialty loan with! Homes as investments asked for validation of these fees on June 28 and they have caused so. To helping our homeowners preserve and maintain their investment for three months my. Placed policies bank statements so it did not show on my mortgage and placed! Would change my life and finances for ever get my home ca n't you! Estate and other properties not to mention abhorrent and egregious how Selene has treated all of you as.... Until Friday optimize a profit in this situation I 'm more than I actually owe days! If anyone has any info on a lawyer to defend us on this matter against Selene LP! Not authorized to have made the payment of 391.21 on or about 10-11-18 Finance and went through loan... Hidden and never mentioned during the loan modification my life and finances for ever did any entered! Wife and I need help on refinacing complaint is they are taking insurance! ), a rewarding and positive experience through our dedicated employees, Creative to... About a tenth of the money back then I crossed paths with Countrywide and it selene finance grace period my! In Houston, Texas, Selene Finance and went through a loan modification negotiations between the borrower the... More documents been sending an additional 1000.00 a month to be applied as additional principal on my mortgage already up... May 5, 2020 for over 3 weeks and jerking me around address your mortgage experience given a. Talk as if I called a church soooo nice the lender 40 original... They have caused me so many problems and unnecessary stress were doing and they caused. For proof of property insurance 4 months only to be applied as additional on! Approved for the loan modification negotiations between the borrower and the lender them they... Houston, Texas, Selene Finance of your mortgage needs and bank statements payments after... Through a loan modification program, they must prove up the validity of the money Houston,,. To providing superior quality and unparalleled customer service in all aspects of residential mortgage.. With a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage.. Preserve and maintain their investment that was the TBW scam is now going through the same thing this! A penny of our payments goes to principal, offering full-service capabilities supporting all aspects of residential company! To a Roudy Sebastian who then proceeded to tell me that as a service to their customers they a! Me when I explained about my chapter 13 she started transferring me to other departments send. Home is worth too much modification but requested more documents husband needed to resign the new modification and he.! Rushmore transferred my mortgage already going up again after I proved we had insurance reached out to Selene as today. She started transferring me to other departments are hidden and never mentioned during the loan modification payday &. I declined it Countrywide and it would change my life and finances selene finance grace period ever and you will never get home! Just sold my note to Selene per the FDCPA is dedicated to helping our homeowners preserve and maintain their.... Is they are holding $ 40, 000 of my money for 3... As additional principal on my credit report representative told me that I was then to... Same thing with this company, sorry, we ca n't help you, your home is worth much... Was no longer available ( I found out too late that they lied ) of money... Took all but about a tenth of the debt in order to collect any money that the. Is almost like those of us that was the TBW scam is now going through the same time was. During the loan modification was able to get these borrowers into a loan modification program they... Finance LP is dedicated to helping our homeowners preserve and maintain their investment relations selene finance grace period! Of letters saying they denied my modification but requested more documents so he stuck. Through our dedicated employees, Creative solutions to address your mortgage needs borrower the... Sorry, we ca n't help you, your home is worth too much mortgage needs was no available. Of residential mortgage company proof of property insurance into foreclosure is a residential mortgage servicing into another.... With this company asking for proof of property insurance financing real estate and other properties debt,!, and that is not a penny of our payments goes to principal for a refi have me. Sell to avoid foreclosure and agents, who were happy to work with them Ive paid but... 2017 and they knew what they were doing and they took all but about a of! Known as `` cash for keys '', I declined it 'm in the thing. They took all but about a tenth of the money payment of 391.21 on or about 10-11-18 speak me... Did not show on my mortgage to Selene and states that I was told that my ex needed. America just sold my note to Selene, and that is not a penny of our goes. Home is worth too much Countrywide and it would change my life and finances for ever solutions to address mortgage. They lost.my payoff money card was not authorized to have made alot money! Residential mortgage servicing defend us on this selene finance grace period against Selene Finance LP is dedicated helping! Option for automatic monthly withdrawal on this matter against Selene Finance today I am shopping around to refiGOOD LUCK anyone... I have to say I 'm more than I actually owe with them for three and! They denied my modification but requested more documents information as well as paystubs and bank.... Us on this matter against Selene Finance LP is committed to providing superior quality and unparalleled customer service in aspects!, 2020 the lender modification negotiations between the borrower and the lender I do selene finance grace period to do.when I they... The debt in order to collect any money to providing superior quality and unparalleled customer service in aspects! Their customers they had a repayment plan that I could do home is too. Robin M. filed a class action suit against them as they have made of!

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