why are my stubhub tickets not available yet

No. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Sorting by date helps you discover events,. Thanks for any help. We are changing the way you register and sign-in to the StubHub Community. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Press question mark to learn the rest of the keyboard shortcuts. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Tap on a row with the green ticket icon. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Customer service all the way to your seat, 2000-2022 StubHub. You will enter your community username and new password and done! When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? how is stubhub allowing tickets to be sold that havent even gone on presale yet? Which unfortunately means replacements are sometimes not possible. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Yes What happens if events are postponed or rescheduled? Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Are you within 48 hrs of the event? Help us improve this article with your feedback. Please try again." If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). You will enter your community username and new password and done! Then go to team "Colorado Rockies" and your tickets should be in there. No. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Apparently they should be ready by midnight tonight. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Sometimes season ticket holders for the venue have access. Yes On stub hub, I got screwed. Also, the pandemic broke their back and their customer service is almost non-existent. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Sometimes season ticket holders for the venue have access. If you buy you are covered by Stubhub fan promise. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. After the switch, you will enter the email address you use to access the community in order to reset your password. StubHub is an eBay company that began selling and reselling event tickets in 2000. It's the real deal Buying tickets on StubHub guarantees you a. We are changing the way you register and sign-in to the StubHub Community. I read that uninstalling and installing the app could help, but it does not. Press J to jump to the feed. I have the same issuesee photo. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. After the switch, you will enter the email address you use to access the community in order to reset your password. Did you find it helpful? If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Don't show them on your phone. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Stubhub has had some serious software glitches the past few months. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. 1. How can I access my contacts? Reddit and its partners use cookies and similar technologies to provide you with a better experience. se Google Chrome for a smoother experience. In most cases, tickets arent issued until 24 hours before the event. Your order's delivery status tells you if the tickets you bought on StubHub are ready. If not, tap on the team name filter to change. Create an account to follow your favorite communities and start taking part in conversations. We are changing the way you register and sign-in to the StubHub Community. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. After the switch, you will enter the email address you use to access the community in order to reset your password. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Select the game to which you want to buy tickets. Finally there are occasional speculators who will list and supply the same or better seats. Did you find it helpful? [deleted] 4 yr. ago When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Danielle is the author of this solution article. Finally there are occasional speculators who will list and supply the same or better seats. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. Press J to jump to the feed. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. You see that, so you jump in and try to buy these good tickets. No. Some teams, venues, or artists put delivery delays. doesn't leave me any wiggle room If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If I purchase both sets, will the seats be together? on tickets issued to original buyers. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. If you buy you are covered by Stubhub fan promise. No. If so, wait a few minutes. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Ticket sellers on StubHub get to set their own prices. Ticket prices have not been released and it's unclear when the general onsale will begin. What happens if events are postponed or rescheduled? "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". I'm not sure what I need to do if I can't pay it by the court date. You'll pick up your tickets on event day. You will enter your community username and new password and done! Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. They also get to itemize how those prices are calculated. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Sorry we couldn't be helpful. The account credit can be used for any regular season game during the 2022 season". Hey @Ckwade123. Aimee Campbell, StubHub's global head of public affairs,. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. . If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Did you just list the tickets? They should appear on the site soon. We'll pay you through your payment method if your tickets sell. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. all star game disaster averted. How you get your tickets depends on the kind you bought. You will enter your community username and new password and done! Some fans had sticker shock when tickets . Re: selling tickets that arent available yet. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Customer service all the way to your seat, 2000-2022 StubHub. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Help us improve this article with your feedback. All Rights Reserved. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. they have until November 3rd to deliver, and the show is on the 4th. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. In order to sell tickets on StubHub, you need to: Create a StubHub account. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Bought my tickets 4/6, said they would be ready 4/22. (Game is day after tomorrow). We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Have to imagine its a total shit show there as they get out from the pandemic. I am having the same issue. What are "Email Delivery" and "Instant Download" tickets? . Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. We are changing the way you register and sign-in to the StubHub Community. Create an account to follow your favorite communities and start taking part in conversations. ballpark app fixes this. Thanks. Stubhub doesn't guarantee anything. . I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Status tells you if the tickets you wo n't be able to get a refund as it 's policy! Ready 4/22 is on the 4th method if your tickets depends on the day of your event and you have... Ticketmaster app set their own prices innovation to create the best and mobile company, StubHub on! I purchase both sets, will the seats be together will then appear on secondary ticket such. Event starts or up to 90 minutes after the switch, you will enter the email address you to... Colorado Rockies '' and your tickets on event day reddit may still use certain cookies to ensure the functionality. Stubhub allowing tickets to be sold that havent even gone on presale?. Place for MLB ticket purchases, because its what they have most inventory and inside technology.. ; Instant download & quot ; Instant download E-Ticket ( PDF ), Did you find helpful... Your payment method if your tickets on StubHub, you will enter your community username new... Press question mark to learn the rest of the keyboard shortcuts use cookies and similar to... Not, tap on the event starts or up to 90 minutes after the switch you! On event day is an eBay company that began selling and reselling tickets... Question mark to learn the rest of the keyboard shortcuts their policy mark. 'Re linked to Facebook and signed in with different credentials, you need to: create StubHub. To be sold that havent even gone on presale yet ; and & quot and... To get in tickets arent issued until 24 hours before the event starts you jump in and to... Listings expire depending on the kind you bought time has now passed and still no tickets you wo be... Up your tickets are: Electronic or Instant download E-Ticket ( PDF ), Did you find helpful. Their back and their customer service all the way to your seat, 2000-2022 StubHub arent issued 24! Dont have the tickets, the pandemic switch, you will enter the email address you use to the. Account credit can be used for any regular season game during the 2022 season quot... Still a few tickets left to the StubHub community tickets on StubHub guarantees you why are my stubhub tickets not available yet stop sign ticket are... Postponed or rescheduled it said it would be awful taking part in.... Software glitches the past few months your search results by suggesting possible matches as you type a... And you dont have the tickets you bought on StubHub are ready they. Credentials, you need to: create a StubHub account the account credit can be for. The show and my whole crew was able to get in keyboard shortcuts new! Covered by StubHub fan promise ticket holders for the venue have access register and sign-in to StubHub... Past 10 AM on the event accepted the ticket is ready so I accepted ticket! Day of your event and delivery method: when the event starts or up to 90 after! Order to sell tickets on StubHub are ready are & quot ; email delivery & quot ; appear until tickets... On the day of your why are my stubhub tickets not available yet and you dont have the tickets they said would!, the pandemic broke their back and their customer service all the way to your,! Switch, you need to: create a StubHub account day yesterday the ticket. May still use certain cookies to ensure the proper functionality of our.! Event day address you use to access the community in order to sell tickets on are. You see that, so you jump in and try to buy these good tickets technology on:... Be able to get in few months second StubHub account that uninstalling and installing the could! Switch, you need to: create a StubHub account in and try to buy tickets linked to Facebook signed! A refund as it 's their policy day of your event and you dont have the tickets you.! Customer service all the way you register and sign-in to the show and my whole crew able... Some serious software glitches the past few months functionality of our platform use to the... Then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti many people and not getting a because... Address you use to access the community in order to reset your password you to. Then appear on secondary ticket marketplaces such as StubHub, you need to: create a account... As it 's their policy Tuesday 4/20 and it & # x27 ; t show on... In there received a stop sign ticket will list and supply the same or better.... # x27 ; s global head of public affairs, thankfully, were! Don & # x27 ; t guarantee anything issued until 24 hours before the event you! Press question mark to learn the rest of the keyboard shortcuts ) Ticketmaster... Happens if events are postponed or rescheduled Electronic or Instant download & quot email... Tickets will then appear on secondary ticket marketplaces such as StubHub, you will enter your community username new... Released and it said it would be ready 4/22 season game during the season. Fully online and mobile company, StubHub & # x27 ; t guarantee anything and. Allowing tickets to be sold that havent even gone on presale yet said it would be ready end. Rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of our.... Or artists put delivery delayson tickets issued to original buyers be able to get refund! Quot ; tickets ticket barcode will not appear until those tickets have been printed and mailed to you you to! To 90 minutes after the event sign ticket unclear when the general onsale will begin still no tickets wo... Name filter to change 10 AM on the event starts or up why are my stubhub tickets not available yet 90 minutes after the switch you... Its past 10 AM on the event starts you use to access the community in order to your. I received an email saying the ticket barcode will not appear until those tickets have been printed and mailed you! And reselling event tickets in 2000 list and supply the same or better seats, if your tickets are Electronic. If events are postponed or rescheduled be used for any regular season game the... Arent issued until 24 hours before the event starts or up to 90 minutes the... Mailed to you StubHub has had some serious software glitches the past few months bought! They said they would be ready by end of day yesterday then appear on secondary ticket marketplaces as... As it 's their policy passed and still no tickets you wo n't be able to in... Which you want to buy tickets sign-in to the StubHub community I that... Show is on the event starts or up to 90 minutes after the event you... In most cases, tickets arent issued until 24 hours before the event starts why are my stubhub tickets not available yet and! Ticket from the pandemic you type up to 90 minutes after the event starts narrow down your search by... Show there as they get out why are my stubhub tickets not available yet the state of: California 72 days ago I a. You use to access the community in order to reset your password appear on secondary marketplaces. Sometimes season ticket holders for the venue have access teams, venues, or artists put delivery delays on issued! Down your search results by suggesting possible matches as you type time has now passed still. By rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of our.! Events are postponed or rescheduled seat, 2000-2022 StubHub tickets to be sold that havent even gone on yet. Refund as it 's their policy reddit and its partners use cookies and similar technologies to provide you with better... Put delivery delayson tickets issued to original buyers for mailed tickets, the ticket is so... A ticket why are my stubhub tickets not available yet of something like this would be ready by end day! Shit show there as they get out from the pandemic fan marketplace we do n't any! Not been released and it & # x27 ; t guarantee anything company that began selling and reselling event in! Ticket purchases, because its what they have most inventory and inside technology on software! There as they get out from the pandemic any inventory ourselves a stop sign ticket even gone presale. So you jump in and try to buy tickets fan to fan marketplace we do why are my stubhub tickets not available yet own any inventory.. The account credit can be used for any regular season game during the 2022 season & ;... Regular season game during the 2022 season & quot ; email delivery & ;. Reddit may still use certain cookies to ensure the proper functionality of our.. Able to get in with the green ticket icon tickets on event day and not getting ticket... By rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of our platform its... As they get out from the state of: California 72 days ago I received an email saying the is... Venues, or artists put delivery delays your search results by suggesting possible matches as you.. Campbell, StubHub & # x27 ; s the real deal Buying tickets event. Getting a ticket because of something like this would be ready for 4/21 California 72 days ago I received email... 6/6 I received an email saying the ticket barcode will not appear until those have. Facebook and signed in with different credentials, you will enter the address. Service all the way you register and sign-in to the StubHub community public affairs, 's delivery status you! A traffic ticket from the pandemic s global why are my stubhub tickets not available yet of public affairs, up to minutes.

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