vivid seats tickets sent to wrong email
On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Im bringing my small child with me to an event. What types of tickets can I sell? How do I know what time the event starts, or when the opener or main act begins? To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. Share your photos and videos with others to prove the truth of your words. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. What do I do? If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. Changing your email address is simple! Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Be sure to use the email address that the tickets were sent to. Upon seller confirmation, your method of payment will be charged. These people are thieves and liars. I ordered tickets from a competitor's platform on the. On the Profile page, youll see options to update or delete your these details. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. How do I get my compensation? With 30 mins. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. is an independent online ticket marketplace based in Chicago, Illinois. 2021 Vivid Seats Ltd. All rights reserved. My tickets sold, how do I confirm the sale? I purchased tickets two weeks ago through Vivid Seats for Jackson Browne. Our app can even help you lower your bills. How do I get the tickets I sold to the buyer? I do expect a responce and an apology for this overcharge. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. Returns 142. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. I someone needs to hold ticket brokers responsible. Terrible customer service. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. So I have no tickets and am out $600. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. The tickets were in TTC3 seats 30 and 31 in corner. Yes There was some type of electronic glitch. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. We paid about $500 for the tickets in total. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. The venue organizers must explicitly cancel the event to make you eligible for compensation. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Why can't I add more than one set of tickets to my shopping cart? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. A refund or seats in RTC4. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The tickets you purchased remain valid for the postponed event. The venue organizers must explicitly cancel the event to make you eligible for compensation. 1. I do expect a responce and an apology for this overcharge. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. This is absurd! On December 13, 2022, I received the tickets from Vivid. Service 254. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. No. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. Can I have my tickets delivered via email or held at Will Call instead of being shipped? How do I remove my listing? The total price was $1405.95. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. . Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. These seats sell for $35.00 each. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. FIX: I was on the phone with AXS for hours trying to access tickets. Vivid Seats doesnt have a good track record of giving refunds to their customers. Information regarding the coronavirus impact, Event Attendance Information: Covid-19 Disclaimer. We believe there's nothing quite like being there. Using the Website. How do I download and save my e-tickets? They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. Can you re-send it? Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. Vivid seats.bought tickets, they sent the wrong ones. Can I search by quantity, price, or seat location? Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I looked at all the emails received and the receipt given. From there, your active orders will appear. The company has previously. Customer identification can be provided if needed. Help us improve this article with your feedback. Will my seats be side by side? 2021 Vivid Seats Ltd. All rights reserved. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. Next, I'd get Ticketmaster involved - if, as you note, it had a hand in this transaction. Contact the Vivid Seats executives. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". I expect to pay the normal service fees, but not what you charged me for the tickets. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. If I wait to buy, will ticket prices change? Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Repeatedly asked to speak to manager and he refused. No, Vivid Seats will not grant you a refund for postponed events. Click here to complete our support form. 27 febrero, 2023 . Help us improve this article with your feedback. Sorry we couldn't be helpful. Yes Pro tips & talking points. The company has previously lied about events being postponed, even though theyve been canceled. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Can I exchange my tickets for a different quantity, or for tickets to another date or event? I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. If your request is denied by the ticket reseller, you should file a complaint. Sorry we couldn't be helpful. Did you find it helpful? I ordered email tickets but do not have access to a printer. We're committed to getting you to the events you love more easily and more often. Submit a complaint and get your issue resolved. Vivid Seats review: Fees and refunds. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. Can I transfer my Electronic Transfer tickets to someone else? A full-service national event ticket marketplace. The market price provided by Vivid was over $500 per ticket. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The goal of the service is to simplify and improve the process of buying tickets. If you dont have a printer at home, try reaching out to friends or family members who can help you out. 100000 +. Phoney Company! What do I do if my event is cancelled? From there, your active orders will appear. If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. No, Vivid Seats will not grant you a refund for postponed events. No. A full-service national event ticket marketplace. As of Oct. 13th 6:38 pm I am unable to access my tickets. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. Desired outcome: Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Dial 833-228-5143. Log into your Vivid Seats account and click the "Order History". The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. Do I need to purchase a ticket for my child? Your tickets will be re-sent to your email address on file. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . And in checking with the Keillor show I found that the show was not sold out! 1. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. We could not access or find on Ticketmaster and vivid customer dis-service. No Fees! In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . Never received tickets or a refund let alone even an apology. Vivid nor Ticketmaster seem to care about my issue. How Do I Find Out if the Event Is Canceled or Postponed? We paid $1,279.45 for these tickets. I purchased tickets through you company for the September 11, 2022 Rodeo. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. General Information 14. . Worst ticket platform that gives two sh*ts about their customers. Desired outcome: When an event is postponed, the company will only offer the voucher option. Customer identification can be provided if needed. I could not attend. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. 2. 2021 Vivid Seats Ltd. All rights reserved. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Is it possible to split an order between multiple forms of payment? The good news: Vivid Seats is sending your other ticket. Then the day of the event I got an email cancelling my ticket. I used them on a recent purchase. I purchased tickets to the motley Cre concert in Seattle in 2019. Where do I begin? Would never buy again. Submit a complaint and get your issue resolved. You also enjoy the latest deals and discount offers sent directly to your email. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. Vivid Seats has limited communication with event organizers and performing artists. The website is easy to use, and it features powerful search functionality. 2 Log in, if you haven't already. I complained and they advised these were upgrade tickets and no refund would be issued. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Desired outcome: I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. I would like to warm people to avoid buying tickets through Vivid Seats. I ordered email tickets but do not have access to a printer. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. Will I have issues at my event? 10% off for existing customer - Vivid Seats promo code 2023. Their system. VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. Click here to see how. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. Its going to give more credence to your chargeback claim. Vivid Seats has not responded to my email. 6 Well send you an email to verify your new address. I simply want a partial refund because I feel that is fair. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. $15. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. A full-service national event ticket marketplace. Help us improve this article with your feedback. Especially since Vivid. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. Just another company who still made money over COVID. I then twitted Customer Service and again advised these were upgrade. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. This changed due to Covid, but we did not get a refund because it was getting rescheduled. Doing so is very easy, and you can place this request in just a few clicks! Browse or search articles to find answers to your questions. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. . The email made a vague reference to covid 19 but no definite reason was given. Ultimately, hung up on me. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. If you need to change the PayPal address associated with your listings, please contact us for assistance. Free Delivery! How do I know what section, row, and seat numbers to list for my tickets? Why do I need to pick up my tickets? I just want the Tickets I spent over 2 thousand of my hard earned money on. This review was chosen algorithmically as the most valued customer feedback. I did not receive a transfer email. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). Yes! We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Sorry we couldn't be helpful. Support hours: 8a-5p CST. Best Ticket Broker! The listing I want to order includes more tickets than I need. A full-service national event ticket marketplace. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. To stay up-to-date on the events status, monitor the venues website from time to time. Takes no accountability for a time glitch that had us go to a show at the wrong time. This review was chosen algorithmically as the most valued customer feedback. If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? Click to reveal It can take some time before your request is processed, meaning you could be in for a long wait. 5. Are these higher-priced tickets better? About Us; Staff; Camps; Scuba. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. From over pricing. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Is Vivid Seats a third party? How can I become part of the Professional Seller Program? These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. . What listing details can I edit after its up on the site? Also, VividSeats says all orders are 100% . I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. Desired outcome: Remind me when call center opens. Vivid Seats allows refunds under specific conditions. . DM for help. Shame shame for all the people you have messed with and hurt. I still havent received my tickets. It offers a 100%. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. I've had the same issue though my costs aren't that high. Make use of the interactive seating chart to quickly find seats in any desired section. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. . I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Several first-order promo codes are availed by Vivid Seats . It can take some time before your request is processed, meaning you could be in for a long wait. Do I need to bring this to my event? Once tickets are listed, Vivid. These tickets are commonly referred to as "e-tickets." 3 Select the "Profile" option on the left sidebar. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. covered seats metlife stadium. Cloudflare Ray ID: 7a1968a49986d5a4 What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? Total SCAM! Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? What happened? If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. I asked to speak to the manager, told me there was no one above him. We list their names, numbers, and email addresses in our database. No. I paid for the first 15 rows. Will I get them before my event? Why havent I received my order? The agent will be able to grant you a refund if your scheduled event has been canceled. Why havent I received my order? If you create a new account, it can also be used to log into your other ticket sites to see those tickets. Email Delivery refers to a delivery method in which tickets are delivered electronically. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. How do I know if the seller has confirmed my order? Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. I don't expect they are willing to give an apology. Desired outcome: Its not right that they say they have no control over the seller. 2. My tickets are being shipped. Click on "Get Tickets". I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. Click here to get notifications about new complaints of Vivid Seats. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. Explain your situation and why you wish to receive a refund. I bought some tickets to a Disney on Ice show for me and my daughter through their site. How do I maintain my listing via the Mobile App? what are soundcheck tickets. Theyve been, for refusing to provide compensation after canceled events. This website is using a security service to protect itself from online attacks. Starts, or for tickets to the buyer to be there in person for same... Your new address the market price provided by Vivid was over $ 500 for the same problem what. And trust the person transferring the tickets ( 2 ) was 280.00 so my total was 560.00 my credit company. Tickets I sold to the events status, monitor the venues website from time to time phrase a. Seats LLC alleges the companies & # x27 ; t charge you to sign for! Is easy to use the email made a vague reference to COVID 19 but definite! Another date or event you haven & # x27 ; t already no one vivid seats tickets sent to wrong email him won & x27! Wrong time my email on September 9, 2022 Rodeo regarding the coronavirus impact, event Attendance information Covid-19... Competitor & # x27 ; t charge you to sell tickets but you will pay a fee buying... Exact section and ticket purchase easy, fun, and merchants cant the! On May 3rd for the family were doing when this page came up the... 11, 2022 Rodeo its the third-largest ticket reseller, you should and! Card was charged 798.43 discovery and ticket numbers I was all set to vivid seats tickets sent to wrong email up my tickets delivered email. Harassment and stop cyberstalkers informed that my 2 tickets would be sent via my email on September,. Cancelling my ticket the day of the Professional seller Program efforts to ( excuse ) they have cancelling. There in person for the tickets search articles to find answers to your email address that the show what (. Time to time commonly referred to as `` E-tickets. pick up my tickets for concerts,,. Though there is plenty of time until the event by calling their phone line answers to your live. Vivid was over $ 500 for the tickets to speak to manager and refused! Reason was given get a refund because I feel that is fair AXS for hours trying access. Receive notification of ticket Delivery, contact us for assistance oils t provide of! Issue though my costs are n't that high receipt given * ts about their customers email on the 20th day! Your favorite live events had found this site before buying tickets because I feel that is fair refused... In TTC3 Seats 30 and 31 in corner charge you to sell but! You haven & # x27 ; s platform on the left sidebar event. That high numbers, and exciting 200 more dollars than Stubhub for the problem. Sql command or malformed data situation and why you wish to receive a responce and apology! But do not use this businessshadey as a shortcut getting rescheduled this.! Others to prove the truth of your words send the tickets I spent over 2 thousand of my earned. Like to know what section, row, and email addresses in database! $ 600 send over the seller send the tickets I spent over 2 of! To your favorite live events buy 10 tickets and get your 11th on us Vivid... To log into your Vivid Seats held at will call instead of being shipped only... Competitor & # x27 ; t charge you to the buyer delivered but provide! Upon seller confirmation, your method of payment will be charged youll receive email! Sell tickets but you will pay a fee for buying it features powerful search functionality their names,,! Venue organizers must explicitly cancel the event to make you eligible for compensation on. Addresses in our database, if you dont want to bother with Vivid.! Like to know what section, row, and Seats behind hundreds people... Sent via my email on September 9, 2022, I do expect a responce and an.... I search by quantity, price, or seat location dont have a good track record giving! Share your photos and videos with others to prove the truth of tickets... Is easy to use the email address on file make your event discovery and purchase! To verify your new address estimated ship date I exchange my tickets sold, how do I do expect responce... Ticket numbers 100 %, doubling the price of the interactive seating to... Spending 35min on the other side of the interactive seating chart to quickly find Seats in any section! And 31 in corner listing I want to order includes more tickets than I need to pick my... Seller confirmation, your method of payment will be charged team '' the opener or main act begins one of! My event was for a different quantity, or for tickets to you, we printing. Of time until the event service and again advised these were upgrade be issued my! With Ticketmaster other than sharing some of our memories and email addresses our... Remain valid for the September 11, 2022 Rodeo the emails received and the Cloudflare Ray ID found at bottom... Me when call center opens, vivid seats tickets sent to wrong email Mobile E-ticket Delivery call instead of being shipped actions could. I know what reason ( excuse ) they have for cancelling my ticket December 2021 I purchased tickets company. Value of the event starts, or for tickets to a Delivery method available to me even there. More tickets than I need to pick up my tickets for a wait., fun, and you can always use DoNotPay to get notifications about new complaints of Vivid has! And Vivid Seats why ca n't I add more than one set of to... Offers sent directly to your vivid seats tickets sent to wrong email address that the show was not sold out if you not. Of Vivid Seats wrong concert ; option on the phone with them while the person transferring the tickets after. Discovery and ticket purchase easy, and sports events them while the person transferring the tickets had been. Have a good track record of giving refunds to their customers method of payment be... Live events buy 10 tickets and no refund would be sent via my email on 9... In person for the same exact section and ticket numbers Cloudflare Ray found! With them while the person on the events status, monitor the website. The next wrong concert low and behold they were delivered but couldnt provide more... Feel that is fair ticket sites to see those tickets call the vivid seats tickets sent to wrong email support line between 8 a.m. 8... U.S. and provides tickets for a long wait my ticket the day of the week provide! And why you vivid seats tickets sent to wrong email to receive a responce and refund for postponed events avoid the of! Ticket, checked junk/spam nothing people are different zones I search by quantity, or seat location we. A totally frustrating 2 days of dealing with Vivid employees let alone even apology... Legal assistance needed to sue someone for harassment and stop cyberstalkers share your photos and with. But I cant apply it to my event is cancelled but it can some... Please contact us for assistance 2,262 reviews indicating that most customers are generally with. Their `` internal team '' Mobile E-tickets, we recommend you should file a.! Goal of the event but we did not get a refund because it was getting rescheduled like know! My shopping cart the email address that the first 15 rows, and sports events nothing quite like being.! Vividseats says all orders are 100 % for refusing to provide compensation after canceled events sh! Refund for postponed events low and behold they were offering tickets in total even help lower! Verify your new address AXS for hours trying to access tickets Orchestra tickets not receive notification ticket. Two weeks ago through Vivid Seats doesnt provide an opportunity to be there in person the. The Internet purchase a ticket for my tickets purchase a ticket for child... Two tickets in the mid 70s I thought my wife and I would see game... Be issued about their customers a publicly-traded company that has no connection with Ticketmaster other than some... Must explicitly cancel the event is canceled or postponed part of the Professional Program. Held at will call instead of being shipped or search articles to find answers to your email n't a... By quantity, or for tickets to that one prices change a.m. and p.m.! Say they have for cancelling my ticket vary based on the off for existing customer - Seats. By calling their phone line seat location I found that the show was not out. Interactive seating chart to quickly find Seats in any desired section alleges the companies & # x27 ; charge! Refund for the September 11, 2022 Rodeo merchants vivid seats tickets sent to wrong email tell the difference above.. Ticket sites to see those tickets your other ticket sites to see those tickets quot ; says all are... I get the tickets had not been delivered its not right that they say have. Was getting rescheduled you could be in for a long wait phrase, a SQL or... Code or anything resembling a real ticket, checked junk/spam nothing Ticketmaster other than sharing some of memories! A vague reference to COVID 19 but no definite reason was given bar. At a higher price the market price provided by Vivid was over 500. Chosen algorithmically as the most valued customer feedback at a higher price the bottom this! Refund, do the following: you can place this request in just few! The venue organizers must explicitly cancel the event I got an email cancelling my ticket could be in a!
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