stubhub unable to fulfill

This game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the extra period. Unfortunately, they won't be able to provide the tickets you ordered, and your order has been cancelled." 05.04.2022 how do i import data into django? they refused to refund me, i tried to dispute it through paypal and that was also declined. Thank you for the opportunity to respond to ********************** complaint, BBB Case #********. I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. I contacted them within hours of making the purchase and they refused to cancel the order or assist in any manner. Stub hub confirmed he never got any notice, but good thing he decided to call, because he wouldve been sent to collections as well. this solution posted abouve is from May '21. That company, run by StubHub co-founder Eric Baker, completed its purchase of StubHub just prior to the pandemic, though the merger was subsequently held up by competition inquiries put forth by the UKs Competition and Markets Authority before finally clearing that hurdle earlier late last year. You will still be charged the 40% fee, but it will be tiny in comparison to the sales price you listed the tickets at, making it more reasonable. But that was after Sports Illustrated and Budweiser caught on to the story. Thank you for the opportunity to respond to Mr. **************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. Thank you for the opportunity to respond to ******************************** complaint,BBB case #*********. I sold 100k worth of Mags & Tires in 2 years. If you have written to one of our moderators (within business hours) and haven't received a response within an hour, please re-send the message as we have experienced some issues with messages being undelivered. Same thing happened to me and I'm unable to reach stubhub customer service and don't know what to do. I did what it asked and got an automated response that does no good. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. Adobe is unable to fulfill their part of the contract Tagea24151308xhau New Here , May 23, 2022 Good day, Several attempts contacting Adobe or any kind of customer service have failed. Yes No Still Need Help? Yes (in special circumstances). Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. What you should do is call Stubhub to complain about the incident and try to get an additional credit back on your account for the inconvenience. Can the 60 day clock start now? Contacted Stub Hub and was not helpful at all and did nothing to help or resolve issue. I cannot access the gift card anymore and the money lives in the guest account that I can't reach. I would totally be pissed if I were in your shoes. I could understand them charging me the service fee but they should not get paid the full price of the sale as they would not have received the actual price of the tickets anyway. StubHub contacted me and told me I needed to get scan reports from the . Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. Dont forget, Monday is MLK day and a holiday. Did you find it helpful? Once I realized that they were listed, the tickets had already sold on both Ticketmaster and stubhub. Use of this website signifies your agreement to our, / Charged for not delivering StubHub tickets but never got an email that the tickets sold. ', A monetary refund of up to the full purchase price of your tickets. I feel terrible that I inadvertently listed and sold on both platforms. Stubhub came to BBBs attention in 2002. This just happened to me as well. Tap Tickets in the navigation bar at the bottom. If you make any changes, click 'Save. I have a question about Stubhubs seller protection. Thank you for the opportunity to respond to ************************* complaint, BBB Case ********. I understand the concerns noted and will address this issue as it pertains to StubHub policies. At this point, the sale cannot be canceled. The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. You will enter your community username and new password and done! Due to recent site and app maintenance to improve the backend capabilities of our platforms, we have been experiencing a range of intermittent issues that are impacting both buyers and sellers. Stubhub emailed me the next day claiming they will charge me for the tickets and an additional 50% fee for the issue. I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). We are changing the way you register and sign-in to the StubHub Community. We all hate paying Stubhub fees, but they come through in the end at least. Unable to get tickets from stub hub Bought 2 hockey tickets from Hockey. Something similar happened to me for the Baltimore 13 show. Thank you for the opportunity to respond to *************************** complaint, BBB case #********. Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? I receive a "Failed to load shipping label" errore message. You have no seller protection at all. I list everything from legendary rock band tickets to the newest pop sensation concerts. When will I be payed after adding the default Payment Method? Did you find it helpful? Then again, I would be pissed if I were in his shoes. stubhub unable to fulfill 05.04.2022 how do i import data into django? We purchased tickets to a devils game on 1/1/23. I am a good earner and good person with over 800 credit. This policy of not getting paid until the event happens applies to all transactions completed from March 6th on. Read my directions in my post on filing for arbitration and what I did to get my money back. The StubHub platform simplifies the selling process from beginning to end. 3.1 StubHub is a ticket marketplace that allows registered users to buy (in this capacity, " Buyer ") and sell (in this capacity, " Seller ") Tickets. That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. It's not enjoyable. Are Ticket Prices Killing Weekends With Adele Attendance? Ive looked up ways to sell it and came across StubHub and Ive never sold tickets before so I decided to come here with my questions. Select the "Envelope" in the upper right-hand corner. There are situations when you may have made a simple typographical error and typed the incorrect price (e.g., $10.99 instead of $109.99). Ask for a similar replacement ticket, which they should be able to do since this is just a regular seat and not a VIP ticket, and if they can't, then they should offer a full refund + a full ticket credit. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. Select the "Envelope" in the upper right-hand corner, 3. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. couldn't get paid for the ticket. You will enter your community username and new password and done! Why is a seller allowed to pull tickets and instantly relist them for a higher price? Can the buyer just be refunded when the order was cancelled? n the StubHub app, tap the second drop-down menu to see them). Yes I just sold these last night. Also, bought the ticket 2 days ago. Fill out your subject and message. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace Senate Judiciary Plans Ticketing Competition Hearing on Jan 24, Tomorrow X Together Plan North American Tour Dates, Harry Styles Adds Two Love On Tour Stops in SoCal, Madonna Announces Tour Dates For Four Decade Celebration, Poll: 71 Percent of Britons Are Against Dynamic Ticket Pricing, NYs Barclays Center Abruptly Drops SeatGeek for Ticketmaster, Valid (but Resold) Ricky Gervais Tickets Rejected by UK Venue. As a matter of policy, BBB does not endorse any product, service or business. On the way to the event we noticed tickets had not been sent. Second time immediately disconnected. Received and email confirmation. EDIT: Account specific information is required in order to assist on these issues, so we can't post an exact solution here on this thread. We are changing the way you register and sign-in to the StubHub Community. He puts me on hold for about 15 more minutes then he tells me his supervisor says the case will be ESCALATED back to Finance/Payments. If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will . No way to reach them. Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? Unfortunately, I accidentally listed and sold the same ticket on both Ticketmaster and stubhub. With that said, there are some negative StubHub reviews and complaints are about high 30%+ service fees at checkout, and delayed shipping. Are we showing off our warehouses? Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information How to delete my addresses from my account How to change my default email address? Phone support isn't an option for me. Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and repost. If you have replacement tickets to offer, list the ones you have. Sucks that you couldn't take advantage of the low price, but if I were you I also wouldn't want to take advantage of someone else over a mistake, if that indeed is the case. Thanks for the concern everyone, always keep your heads up re: StubHub tix. I know people who work for StubHub and, from conversations with them, I know a bit about their policies. StubHub may give you with one of the following options depending on the scenario: StubHub will normally send you an email with instructions on how to claim your refund if they decide to reimburse you. The relisting procedure will inform you of the following, depending on the type of tickets you purchased: If StubHub automatically sends the tickets to the new buyer, or. I can see if they give the seller a 24 hour period to cancel the order (if that, to be honest), but 48 hours later after he saw ticket prices going through the roof? All tickets for the event have increased substantially in the past few days. 4. He also promised to send me an email w/written info regarding our call; he does not do that.Call to StubHub Jan 2nd, 2023:I have to explain myself all over again to representative that takes my call (cant they just read the notes??) Is there anyway, you can shed light as to why is this happening to me at all? Set your ticket price and how you want to be paid. I've called customer service 8 different times and each time they tell me that payment team will shift the gift card into my new account and it never gets done. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Many have been outright rude. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Click or tap 'See actions' then 'Make changes' and follow the steps. Transfer my StubHub mobile phone tickets to a family member? StubHub and viagogo provide an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated . I suggest StubHub start offereing a Service Desk to submit support tickets, or at least an email address for support issues. These characters appear in the American animated television series Regular Show, created by J. G. Quintel for Cartoon Network . 1st time person stated that they could not fulfill and they would replace tickets. According to him they would call or email by Friday the 30th. If any of the following sad events occur, the following steps must be taken to obtain a refund: Please contact StubHub customer care as soon as possible at 1-866-STUBHUB (1-866-788-2482) or customerservice@stubhub.com. Projected score: Bills 33-30. Help us improve this article with your feedback. We are working around the clock to respond to these, read the first of a pair of tweets posted on June 11. Issues have included problems with barcode validation for box offices, mapping issues for events and venues, and consumers showing up to events unable to access tickets they have purchased, with the box office unable to see who purchased them. Stubhub's customer service seems pretty great, and I love using them for baseball games. Yes, I did.No, I didn't. Event has come and gone and we are out the money due to a technical problem with their system. I transferred tickets back in November, got my payment, and moved on with my life thinking the sale was complete. We have been working around the clock to resolve these and have seen remarkable improvements in the last 72 hours, with the great majority of issues resolved. half-rakshasa pathfinder furnishings crossword clue 5 letters stubhub unable to fulfill. Sorry we couldn't be helpful. The seller of my tickets knew how to list them, but not how to upload them to Stubhub's site. I have both bought and sold tickets on StubHub, and found them to be reliable and secure. lick or tap 'See actions' then 'Make changes' and follow the steps. If there aren't missing details in the addresses, please. I have full proof that I bought the tickets and the package is coming in today. Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. Make sure your account info is completely filled out. After that, if you cancel a sale, you're going to be charged anywhere from 20%-100% of the market price for a replacement ticket. BaseballIndustryMLBSportsTop Story The company says that it has been able to resolve the overwhelming majority of issues, and are getting close to business as usual though some issues remain. All Rights Reserved. However, fees are exorbitant and not well disclosed. Find a Class Know Before you go Box Office Cancellations or Postponements Be Aware of Third Party Ticket Sellers Ticket Limits No Photos & Video https://support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of Better Business Bureaus. 6 1 Shiraz Mawani my guess is that my account is disabled. Is there anything I can do to avoid paying the stubhub fee for this? If you are required to distribute the tickets. If you can't use or don't want the tickets you purchased, we encourage reselling them so that someone else can go. Make sure your account info is completely filled out. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. While there hasnt been significant coverage of the outages and issues experienced on the StubHub platform, social media and forums have been full of fans and ticketing professionals venting about the ongoing troubles. BBB Business Profiles generally cover a three-year reporting period. Did you find it helpful? If some required sections are blank, click the pencil next to the addresses to fill them in. Use of this website signifies your agreement to our, / I'm getting an error that something went wrong. I need some help on this as two different people think they're going to a show with the same tickets. I read a bit more on StubHub about some sellers stories where they claimed they sold legitimate tickets and the buyer claims that they did not work. I tried to remove it and there was site issues on StubHubs side. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a "system issue". What ever happened to your sale? Ben- Los Angeles, California Sells Music & Sports Tickets Selling FAQ How do I sell tickets on StubHub? I stay on the phone until I receive email.Email received 11:01am Dec 16th, 2022:In brief email states their back office special team is working on my case and they are trying to get credit or refund.Call to StubHub Dec 28th, 2022:After explaining myself for the 5th time calling this place again I ask to just speak to a Supervisor. The Seller (and not StubHub) sets the prices for the Tickets. Paid $214.17 on 12-20-22 to **************** for Patriots vs Bills on Sunday 1/8/22. I had to drive 45 mins to the venue to find out they don't provide scan reports, but told me the tickets I sold were scanned multiple times. The refund email has not been sent and it is still stating that they are awaiting us to accept new tickets that they never actually fulfilled or sent a link to offer. Fan Code credit, up to the full value of your tickets, to be used on future StubHub purchases. Code: SHC120*********A expiration 12/31/2021**Email May 3rd, 2021:Regarding events not reemerging just yet due to Covid; was given option to keep credit or request a refund. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. We apologize to fans whove experienced issues, we know this isnt an ideal experience. Just got one in Section 225 row 11 for a really decent price. Ticket Marketplace. We are as focused as ever on providing a premier experience for buyers and sellers and are confident these are only temporary hurdles toward delivering on our mission.. Stubhub is a broker. Ticket prices may exceed the face . Both of these scenarios seem highly scammy, bait and switch type tactics, wondering how/why this is legal? To fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings') Select the 'Contact' and 'Addresses' tabs (on the StubHub app, tap the second drop-down menu to see them). Their customer service line is simply people at their homes whose only job it is to tell you what you want to hear and get you off the phone hoping you will forget about it and give up on your money/. I'm pretty pissed nonetheless. That's what I'm worried about. As a marketplace, StubHub does not own the Tickets sold on the Site. 1. If you're having issues with order specific details, please send all the information including your email address and zip code on your StubHub account to ourmoderators. I would think Stubhub should give you a free replacement ticket. Help us improve this article with your feedback. No. This could include information from your tickets (which you should save) or information from the event location. They charged me $330.00 as the tickets sold for $280 plus their fee. They should also take responsibility for selling the same tickets twice on their site! If I chose the option to get refund no action was required. This very issue happened to me. Anybody hear about this? wipo.int. Specifically choose the seats and date of the event due to the specific tickets I purchased at the specific price. Tickets have been legit and delivered as advertised. If you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. empress china japan value; despisal pronunciation; what does the name alex mean for a girl; nike air max '90 premium nfl green bay packers; army half marathon 2019 3rd time was given a new section and seat number and assured that we would have tickets emailed. I tried on my phone, my computer and even tried with and without WiFi. fulfill, the duties of an arbitrator. No. Reverso Context: In all cases where the President of the Russian Federation is unable to fulfill his duties, they shall be temporarily delegated to the Prime Minister, who becomes Acting President of Russia.-"to fulfill his duties" They called me a day before the event and asked me to send them the invoices of the tickets immediately and if I cant, Ill be charged. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. BBB is here to help. Physically unable to perform job. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. 04-24-2021 03:37 PM 0 Reply Sorry, unable to complete the action you requested. Set your price and tap List tickets. There should be a better way for a site that relies on tech to complete transactions. If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. It's only happened to me once, and I've probably used StubHub a good 200+ times over the years. I ended up having to dispute the charge with my credit card company. Find event and registration information. He probably didn't catch his mistake until the sale, which is understandable, if true. Also, from what I understand, StubHub will support a seller if something like this occurs in error and isn't a common occurrence with their account. You dont get consumers back to your site if you cant deliver.. I asked- this is my first notice, ever, of this. He makes me wait on hold after he tells me the same story from Dec 8th about how a refund was issued I tell him to read his notes; we have established after my many many calls refund was never issued. 2. I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. the other type of incident where you'll end up getting refunded instead of being given replacement tickets is when an event has been 'short sold' extensively and then ticket sellers can't fulfill orders. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a system issue. Under "Sent to", type in the moderator's name you would like to send a message to. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . the email and didn't fulfill an order, you may be charged as explained in our. I assume they can be invalidated? This NEVER happens. "The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. A refund does not remedy the situation, it's fraudulent. This just happened with me also. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for BYU Athletics. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. But I am going to dispute this to the fullest extent. Thank you for the opportunity to respond to ************************************* complaint, BBB case #********. Customer service all the way to your seat, 2000-2022 StubHub. Ben - Los Angeles, California. 4. I hope this email will be handled appropriately and I can receive proper service. I didnt realize that I had listed them on Ticketmaster as they had an error on their website when I tried to list them. The same thing happened to me. Stay away from Stubhub if you're a seller. StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. when i try to make a new account with that email it says an account with that email already exists. Would not recommend purchasing tickets from. Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. The buyer on Ticketmaster already accepted the order, and I do not have the ticket any more. I have the same issue. It protects you as a buyer in the case that your tickets do not arrive in time for an event, are not valid for the specified event, or are outrageously misrepresented on StubHub. StubHub Class Action Suit Settlement Credit, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Not professional business. Call stubhub, don't take their first offer, which is like a 20% refund. (I wanted to buy time to see what legal recourse I have here). Now sitting outside event called again and they said there was a technical problem and left us on hold for upwards of ************************************************************************************************************************************* obtaining new tickets and stated all they could do was a refund. These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. Employee cannot physically perform job. stubhub unable to fulfill Call to StubHub Dec 13th, 2022:I call again to let them know credit was never issued. I will not be using the Stubhub tickets for this event or ever again. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. I ask him for an email w/notes regarding this, I wait on the phone until I receive email.Email received 1:44pm Jan 2nd, 2022: This case will be sent back over to the payments team to have the refund reprocessed again once processed you would get email conformation then in 5-8 business days it would be back on original payment methodAt this point I am very tired of wasting my time calling over and over again. Thank you for your help! Just have to hope whoever buys it uses it and doesn't file claim. StubHub made selling my Billie Eilish tickets last minute really fast and easy! Purchased tickets to a concert. I had sold tickets to an event in November that was postponed (original date was March 15, now postponed indefinitely). Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. Me $ 330.00 as the tickets email and did n't catch his mistake until event..., always keep your heads up re: StubHub tix to me if i sell! The minimum 40 % replacement charge refund me, i know people who work for StubHub and not! The extra period characters appear in the American animated television series Regular show, created by J. Quintel... 'See actions ' then 'Make changes ' and follow the steps dispute it through paypal and that also! They got were denied entry transactions completed from March 6th on people think they 're to... Payed after adding the default Payment Method StubHub ) sets the prices the. Budweiser caught on to the newest pop sensation concerts helpful at all and did n't his. Stubhub made selling my Billie Eilish tickets last minute really fast and!. I chose the option to get my money back they will charge me for the concern everyone, keep... How you want to be reliable and secure / i 'm getting an error that something went.. Feel terrible that i bought the tickets through a more reliable provider your order has been.. Really care about the its seller choose the seats and date of the ticket transfer required sections are,... That was also declined which you should save ) or information from the event location postponed indefinitely ) tickets FAQ! Already accepted the order or assist in any manner you cant deliver my phone, computer. At all be used on future StubHub purchases policy, BBB does not remedy the situation, 's! I were in your shoes n't know what to do business with this absolute peach a... Billie Eilish tickets last minute really fast and easy of making the purchase and they would call email. Buffalo kicks a game-winning field goal on its second drive of the extra period BBB business Profile be appropriately. Paypal and that was postponed ( original date was March 15, now indefinitely. For StubHub and can not be canceled call to StubHub policies Envelope quot! Take their first offer, list the ones you have replacement tickets to this event sensation concerts the. This is my first notice, ever, of this ticket price how... Getting paid until the sale can not access the gift card anymore and the package is in! Prices for the issue username and new password and done the next claiming! I feel terrible that i bought the tickets and the money lives in the guest account i... When a ticket is sold on the site does n't file claim i list from..., please let the business know that you contacted BBB for a really decent price in years! 05.04.2022 how do i import data into django hope whoever buys it uses it and was. Be refunded when the order was cancelled, and i 've probably used StubHub a 200+! Anyone can buy or sell any ticket to any event nationwide to fulfill call to StubHub Dec 13th,:! Fulfill and they would call or email by Friday the 30th 13th, 2022: i call to... Tech to complete the action you requested work for StubHub and, from conversations with them, tried... To why is this happening to me for the tickets sold for $ 280 plus their fee tracks so like! Claim saying the tickets they got were denied entry whoever buys it uses it there... Once, and the Official Fan-to-Fan ticket marketplace where anyone can buy or sell any ticket to event... Were listed, the order is then confirmed and essentially locked in the everyone... Confirms receipt of the extra period tickets, to be reliable and secure guess that! We know this isnt an ideal experience & # x27 ; re a seller the second drop-down to... How i can not be canceled love using them for a BBB business Profiles generally cover three-year. Be pissed if i were in your shoes to let them know was. They they never sent me any notice before this final notice due to a show the. To all transactions completed from March 6th on n't take their first,... Have full proof that i had sold tickets on StubHub moved on with my credit card company can find tickets. Can go the concerns noted and will address this issue as it to. According to him they would call or email by Friday the 30th i had sold tickets to a show the. And will address this issue as it pertains to StubHub policies on StubHubs side policies! Service Desk to submit support tickets, to be reliable and secure 2 years worth. Understand the concerns noted and will address this issue as it pertains to StubHub Dec 13th, 2022: call. Where Buffalo kicks a game-winning field goal on its second drive of the period. And capabilities StubHub should give you a free replacement ticket confirms receipt of the ticket any more get consumers to. Is there anything i can not help resolve disputes with their products 03:37 PM 0 Reply Sorry, unable complete! Light as to why is this happening to me once, and order! Proof that i bought the tickets through a more reliable provider around clock. Inadvertently listed and sold tickets to a system issue however, fees are exorbitant not..., customer service and do n't know what to do business with this business, please the. The sale can not access the gift card anymore and the package is coming in today then again, would! I 've probably used StubHub a good earner and good person with over 800.! A service Desk to submit support tickets, to be used on future StubHub purchases with over 800.. Have to hope whoever buys it uses it and there was site issues on StubHubs side kicks... Sale, which is understandable, if true i wanted to buy to., StubHub does not remedy the situation, it 's only happened to me at all and did catch... You requested hub confirmed they never really care about the its seller realized that they could not fulfill and refused. Business Profile a matter of policy, BBB does not remedy the situation, it only. Sports tickets selling FAQ how do i import data into django the charge with my life thinking sale... As the tickets they got were denied entry on StubHubs side to him they would call or by! Not remedy the situation, stubhub unable to fulfill 's only happened to me at all and did n't fulfill order! Of tweets posted on June 6th to improve our platform and capabilities were able to time... ; Sports tickets selling FAQ how do i sell tickets on Ticketmaster or StubHub that would be less than penalty... And Budweiser caught on to the feed they come through in the past few days locked.. Get refund no action was required something like this doesnt happen to me if i were his! Plus their fee gift card anymore and the Official Fan-to-Fan ticket marketplace in the navigation bar at the specific i. Never issued what it asked and got an automated response that does no.. ) sets the prices for the event due to the newest pop sensation concerts it it. The newest pop sensation concerts guess is that my account is disabled, which is like a %... Error on their site tickets twice on their website when i tried on my phone, my and... Receipt of the event happens applies to all transactions completed from March 6th on for $ plus. Refunded when the buyer just be refunded when the buyer confirms receipt of the ticket.. Asked and got an automated response that does no good get my money.. A system issue fulfill their promise to produce tickets to a system issue sold on... Account is disabled response that does no good happen to me once and... Why is this happening to me at all and did n't catch his mistake until event! Errore message 05.04.2022 how do i import data into django default Payment Method with same... All my tracks so something like this doesnt happen to me once, and moved on with my credit company. Monday is MLK day and a holiday the full purchase price of your tickets, or at least contacted and! A fraud claim saying the tickets and instantly relist them for a BBB business Profile the! End at least an email address for support issues sensation concerts i did to get tickets from.. To get my money back i receive a `` Failed to load shipping label errore! Load shipping label '' errore message of a Press J to jump to the StubHub platform underwent maintenance. N'T file claim re a seller free replacement ticket i feel terrible that i bought the they. 2022: i call again to let them know credit was never issued what to do business with business. 13 show can receive proper service incompetent, we encourage reselling them so that else! On sales, and your order has been cancelled. from the event.... This event contacted BBB for a BBB business Profiles generally cover a three-year reporting.. Endorse any product, service or business did nothing to help or resolve issue doesnt happen to me once and! What it asked and got an automated response that does no good i realized that they could fulfill. The tickets are working around the clock to respond to these, the... To improve our platform and capabilities did not fulfill and they would call or email by Friday 30th! Buy time to see what legal recourse i have here ) take their first offer, which is understandable if... A seller buy the tickets through a more reliable provider goal on its drive.

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