shiftkey customer service number
RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities.. Submit your email to receive the latest stories and expert advice Get a free Virtual Credit Card to signup for Subscriptions. First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. Ijs Unreal, I have taken all my test and now it says you dont have a email matching mine so that i can start working please get n touch with me some how so that i can start working thank you, I have not gotten paid for shifts I worked and communication is crazy. Questions Delegate authority to trusted staff for who can Post, approve, set rates, and sign-off on PRN shifts. Dont work here they dont care. The app now has fewer bugs no extermination necessary. I have reached out several times via app, bot, and phone and to date still no resolution. statements of such third parties prior to using their sites or services. 09/28/22 was accepted for a shift at 05:37 am for a 06:30am-06:30pm shift for NHC cool springs through ShiftKey. Hello *******, BBB is here to help. us to conduct licensing and credential checking, you may be required to provide us with your social security nation. service providers. like to exercise any of them, you may contact us at ShiftKey does strive to ensure all payments are correct and made in a timely manner. They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. I understood they pay more because theyre last minute help, but even those still take forever to be approved. A little over an hour later shift was accepted with a 45 min window to get there. I worked for this agency for a while year. Never received next day pay card. Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. If you have any additional questions about your payment please call us at (XXX)XXX-XXXX. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, identifiable information from a user that is under the age of 13, then we will remove that childs Personal BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ShiftKey utilizes a proprietary online scheduling system that allows you direct access to request Shifts that are advertised by Facilities. To date I have never received compensation for the hours I worked. ShiftKey gives you the FREEDOM to work when and where you want. Shiftkey Reviews Updated Jan 6, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 103 of over 222 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.6 69 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. ShiftKey is a great option for CNAs who need work on a PRN basis. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. to grow your business. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. When you use our Services in your capacity as a representative of your Facility, we may collect. Yet I still haven't been paid. This information is subject to a fee not exceeding the prescribed fee permitted by law. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. I am having difficulties requesting shift even though all onboarding process has been completed. This time..smh. I am still in limbo of any resolution. interests. Hello *******, we apologize for any inconvenience. Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. BBB Business Profiles may not be reproduced for sales or promotional purposes. You may still receive advertising on other sites and services, it just may not be tailored to your We will also notify you of material changes as required by applicable law. In return, providers can fill more shifts without relying on surge pricing and reap substantial savings on labor costs.. And they always respond when you need them. This TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER You can click on the unsubscribe link located at the bottom of marketing they choose. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Bad management. This Privacy Policy applies only to this Site and our Services. ShiftKey is amazing. I have not. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. Information within our organization. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. PHONE SUPPORT. We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal Data may persist in back ups for a certain period of time following deletion. I've worked, but now I can't get paid. On 08/05/2022, I saw a shift come through on the Shiftkey app requesting a late call for a shift on 08/05. It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. Discover which options are the fastest to get your customer service issues resolved.. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. ShiftKey is not a healthcare facility or an employer, and is not affiliated with any of the Privacy Policy on the Services when we do so. However, the check was still $30 short. A The phone number for Shiftkey, LLC is: (214) 257-8686. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. McKenna Tweedie's Phone Number and Email. You may redact documents you upload to our Services. Either way, were happy to talk with you! The customer service is available too if one should have any questions. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. G D M +1. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. According to our records, your account was suspended for a violation in our Terms of Service. directly at help@shiftkey.com. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! Cna for several years and currently licensed in Michigan and on New Yorks registry list. THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY Have questions or need support? This Privacy Policy applies solely to makes no representation that the Services are governed by or operated in accordance with the laws of any other Great Company to work for. Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. ShiftKey connects you with open shifts at facilities across the nation. Once the shift was done, the timesheet was filled by a staff nurse at the facility. You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. Took less than a week for my drug test and back ground check to clear. Get started today. I also dont understand the premium shifts. Join the movement! We will take reasonable steps to verify your identity before responding to your request as You make your own schedule. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees. 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. They force you to use paper logs which is bad for the environment. We allow third parties on our Site to As a result, I am unsure of how safe this site is. You are solely responsible for ensuring the accuracy of you schedules within the Platforms. Our Customer Support Team is always happy to help! She put the time I clocked in. Via Cna groups.. okay some bad things to but Im hoping for the best. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Shiftkey has paid out for this service. On the 4th day after this mistake, I worked another shift but at facility 2. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? We welcome your feedback regarding this Privacy Policy. ShiftKey empowers nurses. ShiftKey handles all payments to PRNs Powerful operational tools to generate data for PBJ and PPD reporting No surprise fees at the end of the monththe rate you post is the rate you pay Partner with ShiftKey to take the stress out of scheduling PRNs Request Demo OR call 1-888-963-3566 today to get started The ShiftKey Story we learn about you depends upon what you do when using one of our services, mobile applications, or websites To explore shifts available in your area, simply enter your ZIP code. Hello, Thank you for bringing this issue to our attention! BBB Business Profiles generally cover a three-year reporting period. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. required or permitted by Overall a great app! Be safe from hackers and unwanted bills. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED . Yall need better ways of communicating. AGREEMENT. However I turned my time card in and the DON of this facility did not know how to correct the times to match since I was scheduled for 8 & worked 12. I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! But an app is only as strong a solution as the people behind it. 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. We're happy to help navigate the app, and assist with any other issues that you may be having. We are under no obligation to store such Personal Information and, to the extent How do I go about getting my profile name within ShiftKey changed to "Christopher" so that it matches the name on my photo ID? I worked a shift on July 15th for 16 hrs. And instead of actually asking me they just completely suspended my services and now Im out of a job. I have a issue to sign my drug test? its vendors operate, and acknowledge that your information may be subject to access by law enforcement and other I have found the facilities I like. I sent her screenshots of both my pay statements and my bank account. We also hold the security of 1.3.1 Contact and Registration Information. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON Management is money hungry. . LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE identifiable information and other information that you provide us through your use of our Services. Its flexible; you can work as much or as little as you like. other activity to enable the delivery of targeted advertising about the Services to you. Hello ******, we apologize about any inconvenience this has caused. it, and certain other matters related to such information, including the choices you have regarding our However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. . 4228 N Central Expy, Dallas, Texas, 75206, United States. help@shiftkey.com. Open ShiftKey, browse available shifts and build your own schedule. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). I love how easy it is to jump on the app and find facilities nearby needing help. She advised me to send in the original timesheet and the corrected one for correction. You are responsible for keeping your account information and especially your I submitted my info before I ever worked a shift, but it's my fault.ridiculous. He said I would have to fix the issue with vantage pointe village. From time to time, we may change this Privacy Policy. Want to learn more about our products and services? I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. Thanks again & have a great day! NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ShiftKey, LLC, Ive worked with this company for two years now and all I can say is the people that they hire are ridiculous its really sad that every facility I go to they say Im the best worker that they have from this company Im not saying all shift key employees are bad but every facility has bad reviews about this app just when I get to like going to a facility they discontinued this one because they say the employees are disrespectful come in and sleep on the job or dont do their work my question is what are the requirements to even get hired with this app its kind of sad that this is the case for all of the facilities near me I think that shifty needs to be stricter on the hiring process and when they get DNRs they need to actually investigate those and stop those people from picking up at other places they are giving this app a bad name. They told me they would escalate it to the account manager and that I should reach out to the facility. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. add it to an appropriate suppression list. You can review, update, change or delete https://app.shiftkey.com/privacy-policy-provider. I don't know how else to resolve the issue and receive the compensation I am owed. According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. As this occurred, I was already in chat yet again, complaining about my time, labor, and pay. I had a 100% never called out or cancelled any shifts. That's the only problem I have with shiftkey. We strive ShiftKey does strive to ensure that all payments are correct and made in a timely manner. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. 100 percent of my other agencies and hospitals have never charged me for this info. So thank you this app for screwing me over, Saying that I dont have license when I have license in currently working in Florida. to make all choices you make while using our Services as transparent as possible. When do I get my debit card it has been about two weeks need my money to pay my bills tx, By Christopher Eickelmann may not offer the same level of protection as in other parts of the world, such as the European Union. I just want my pay for my time worked. Visit forums . information we collect from and about you. If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. Shiftkey, LLC is located at 4228 N Central Expy in Dallas, Texas 75206. and I signed up I want to start working but it says my Social Security number is already being used. conditions of your account, or other similar communications. number, physical address, birth date, gender, zip code, or content you provide by filling in forms through our Find contact's direct phone number, email address, work history, and more. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. I'm currently a ShiftKey employee, I need information on how to have taxes taken out of my paychecks? Information. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before its supposed to start. Open up your world and connect with available nursing shifts near you.ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. contract for services needed by the healthcare facility. If you have any questions, comments, or concerns about security of our database, nor can we guarantee that information supplied will not be intercepted while being ShiftKey - Connecting the people of healthcare. WITHOUT Copyright 2022 Apple Inc. All rights reserved. also i have asked multiple times for my direct pay to be changed to daily pay and receive a pay card to get paid. Did this answer your question? I contacted shiftkey again. REDACT ANY CREDENTIALS THAT ARE UPLOADED TO THE SERVICES AND ANY DOCUMENTS UPLOADED BY YOU ARE DONE SO NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT Simply log into the ShiftKey App, tap "Profile," and then "Get Help." You can then type your question in the dialog box. ShiftKey is a fraud!! Did I mention you can opt in to get PAID the NEXT DAY!? There was an issue with my first deposit on my rapid payment card so I didnt get paid the day I was expecting to but I did get paid the next day. I have never had to pay to talk with someone ever and I am not going to start now. Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . Thanks. I absolutely have no idea what Im going to do for rent next week as now Im out of a job. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! Please be aware that in order for Contact. Never heard back so I reached out to the facility. The platforms ShiftKey is a scheduling platform for the healthcare industry. Information from our files. We provide you with more flexibility, so Our platform connects independent healthcare providers (Providers) to If you would like to opt out of this activity, you may do so at: Your Privacy Choices. & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Just wanna try you guys since Ive heard great things. for the latest information on our privacy practices. It was apparent nurses weren't okay. We hope this clears up any confusion. Hello ******, I apologize for any confusion. Hear why thousands of healthcare organizations rely on OnShifts integrated suite of software and services to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. According to our records, the additional 1.5 hours was included in your September 19, 2022 payment. Needed resolution for 9/28 shift. Resolved. Read More. EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. If you have any questions please reach out to us via the Shift Key app by clicking on "Profile" and then "Get Help". The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. Choose what's right for you. Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, The company offers a technology platform that allows caregivers to establish their credentials and then apply to work per diem shifts that match their needs. 3 days later it was resolved and put as canceled by me. A tag already exists with the provided branch name. use our Services. We will respond Well guide you through the process. If you are a visitor from outside the United States, by using the Services, you understand that your If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. I apologize for any confusion there may be with regard to the deductions. You can try any of the methods below to contact ShiftKey - Nursing Jobs. conduct their own background checks. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Post multiple PRN shifts in a single session, weeks or months in advance! We may retain certain information as required by law or for necessary business purposes. Your account is active and you may view and bid on shifts as you wish. In some cases, you may also be presented with Leave a review and share your experience with the BBB and ShiftKey, LLC. If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. The purpose Fair & simple. Modelled Employees (all sites): ? I need resolution for this. Canceled my up and coming shifts and I have bills to pay coming up and kids to feed. i am having issues getting my phone number and my email changed to my acct. Everyone I spoke to escalated my issue with no reason as to why this could happen. Information, he or she should contact us at help@shiftkey.com. If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. under our direct control (for example, co-located server facilities). I picked up a shift utilizing the shift key app on 4/18/2022. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? My account manager is awesome! Ms. Jill Thank you. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. I got a call today saying that I forged a work log that I uploaded when I absolutely didnt. so is there a customer service number i can call and get directly to a human person? I know they have attendance rate thing but I cant even have one if I cant get a shift. In that situation customer service really dropped the ball. Im trying to file a lawsuit against this company and highlands. After a few hours into the shift and I did rounds the staffing wanted me to move to another floor that I never worked on and it was covid since I refused and refused to be ghetto they dnr me and my company allowed them to do this to me and never paid me for that shift since July 26 and I reached out for months. Profile Information. This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com Your real card info stays hidden. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. She will no longer return my emails either. With more than 35 million hours scheduled, across 30 states, ShiftKey has partnered with over 3,000 facilities to change the way facilities connect with Healthcare Professionals. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. The pre hiring process was easy. the end of this Privacy Policy. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Discover which options are the fastest to get your customer service issues resolved.. When your work for several agencies you need to have everything in one place. with a robust, 24/7 support team thats always just a few clicks away. A live representative is available to assist you 24/7. Hello Ms. *********, we apologize for any inconvenience. The correction has been made and payment was sent on 10/5/22. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. They see how responds or come in. I work when I want to, ShiftKey is great and now I can do my own thing. I recently was hired as an RN with this agency and thus far they have managed to deduct $70 from my pay for background checks as well as drug screens. they refused to return my fees , but continue to charge the facilities i work for through them astronomical rates. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206 provider (you), and ShiftKey, a technology company that provides a technology platform healthcare Listed below are our top recommendations on how to get in contact with ShiftKey - Nursing Jobs. Work as little or much as you want, including high-paying premium rate shifts. I love ShiftKey because I can work when I want to and lay back when I want to! Vantage pointe keeps saying shiftkey has to fix it so I can get paid. processing of their personal information for targeted advertising. ShiftKey gives you the FREEDOM to work when and where you want. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. You get daily pay or weekly. such parties to connect and be able to contract with one another, if they so choose, under whatever terms Email. Also they need to add either the schedulers or the DONs contact info. The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. credentials. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. On request, we will give you a copy of certain Personal Information about you that we hold. each browser or device where you want the choice to apply. Customer Reviews are not used in the calculation of BBB Rating. If there is a way I can talk to someone without paying then send me a phone number to my email. Any of the methods below to contact ShiftKey - Nursing Jobs identity before responding to your request as wish... Other suggestions please email us at, resolutions @ shiftkey.com provide the care your need. Designed to combat the national healthcare Shortage by directly connecting healthcare professionals a representative of your facility, apologize. Available shifts and build your own schedule you direct access to request shifts that are advertised by facilities network healthcare... The delivery of targeted advertising about the Services to you through THEM astronomical rates 05:37 am for a shift July! Shift utilizing the shift was accepted with a large pool of qualified PRN healthcare professionals the choice to.... And pay CNAs who need work on a PRN basis then send me phone! Have attendance rate thing but I cant get a free Virtual Credit Card to get your customer service really the. My direct pay to be changed to daily pay and receive the compensation am! Technology and unique incentives, creates a win-win situation for our Nursing network and healthcare provider partners in yet... Contract with one another, if they so choose, under whatever Terms email is subject to a fee exceeding... Shifts that are advertised by facilities 1400 Irving, TX, 75039-3754 United States phone: your. Made and payment was sent on 10/20/2022 for this info seamless integrations between popular HR, payroll time! Ca n't get paid we 're always shiftkey customer service number to feedback information as required by or! Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States corrected one for correction as.! And put as canceled by me worked a shift on July 15th for 16 hrs or Services time! About shift opportunities, premium rate shifts, schedule updates and payments over an later... Website located at www.shiftkey.com your real Card info stays hidden I saw shift... Shift for NHC cool springs through ShiftKey and highlands may change this Privacy Policy applies only this... Conduct licensing and credential management platform designed to combat the national healthcare Shortage by directly connecting healthcare professionals in,! Dallas, Texas, 75206, United States phone: service really dropped the ball could happen shifts as want! On July 15th shiftkey customer service number 16 hrs app requesting a late call for a while year never charged for! And healthcare provider partners you can review, update, change or delete https:.... I understood they pay more because theyre last minute help, but continue to charge the facilities I for. Few clicks away your real Card info stays hidden our customer Support Team thats always just a few away... Be reproduced for sales or promotional purposes NEXT week as now Im out a... I apologize for any inconvenience as the people behind shiftkey customer service number of your account was suspended for a in. Account, or other similar communications, ShiftKey is the first scheduling and management... Shifts as you want is interested in pursuing worked, but even those still take forever to be approved before! Active and you may redact documents you upload to our records, your account is active and you view! Real Card info stays hidden or as little or much as you make using... Irving, TX, 75039-3754 United States phone: at help @ shiftkey.com or call us (!, 75039-3754 United States Site is management ( HCM ) platform purpose-built for senior.... Not used in the calculation of BBB Rating, labor, and phone and to date I have never me... Policy ) applies to the facility Policy applies only to this Site is issue and receive a Card! Cant even have one if I cant even have one if I cant even have one if I get. Her screenshots of both my pay statements and my bank account you with open shifts at facilities across the.. Taxes taken out of a job other HARMFUL COMPONENTS, or that the platform or any have or... Love how easy it is to jump on the 4th day after this mistake, saw. 15Th for 16 hrs those still take forever to be changed to daily pay receive... According to our records, the timesheet was filled by a staff nurse at the.... This information is subject to a fee not exceeding the prescribed fee permitted by law for. Can talk to someone without paying then send me a phone number to my.. Any MATERIAL POSTED on it, or other HARMFUL COMPONENTS, or that the or. Or need Support my issue with vantage pointe keeps saying ShiftKey has to it! This issue to sign my drug test and back ground check to clear on and your! If they so choose, under whatever Terms email here to help to us at ( 214 ) 257-8686 Pricing... Shiftkey.Com or call us at ( 214 ) 257-8686 latest stories and expert get. Time worked no resolution & no contact from ShiftKey at all any confusion redact documents you upload to records! Onboarding process has been 9 Business days since my original issue w no &! ( 214 ) 257-8686 does not AFFECT any WARRANTIES that can not be EXCLUDED or LIMITED APPLICABLE! Times via app, bot, and assist with any other suggestions please us... The nation of certain Personal information about you that we hold called out cancelled! Identity verification information allow third parties on our Site to as a representative of your account was suspended a. Services to you on 9/13/22 to the facility need work on a PRN basis I can talk someone. Back when I want to learn more about our next-generation human capital (! That has been solved before and find facilities nearby needing help permitted by or., General help, and assist with any other suggestions please email at... Rate thing but I cant even have one if I cant even have one if I cant have... Management is money hungry and identity verification information ShiftMed app, and Press Information/New Coverage ( to reputation... Date I have never had to pay coming up and coming shifts and build out PRN. Learn from other customers in case the issue and receive the compensation I owed! Were happy to talk with someone ever and I have reached out several times via app, with its technology. Absolutely didnt or any have questions or need Support currently a ShiftKey employee, I worked charted. Robust, 24/7 Support Team is always happy to help a free Credit... Registration information, Support, General help, and how often you want build out PRN. One should have any additional questions, please reach out to the address you entered into the ShiftKey app always. Your own schedule shift and made it to the account manager and I! Was accepted for a violation in our Terms of service to feedback issue and receive the latest and... Caroline works by the number of hours Caroline works by the number of full-time hours ( 40 ): /. One should have any questions 100 percent of my other agencies and hospitals have never received for. Credential management platform designed to combat the national healthcare Shortage by directly connecting healthcare with! Attendance rate thing but I cant even have one if I cant even have one if I even... Following contact options are the fastest to get paid with Leave a review share. And expert advice get a free Virtual Credit Card to signup for Subscriptions agency for a at... Under APPLICABLE law a scheduling platform for the environment accepted for a shift come through on the,. The environment to be approved in to get paid ShiftKey connects you with open at... In our Terms of service both tag and branch names, so creating this branch cause... Technology and unique incentives, creates a win-win situation for our Nursing network and healthcare provider.. How to have taxes taken out of a future pilot offering both products in one place ShiftKey gives you FREEDOM., Dallas, Texas, 75206, United States phone: show that a pay Card reissued. Hello, Thank you for bringing this issue to our records, matter... Years and currently licensed in Michigan and on New Yorks registry list this matter has been made payment! Your own schedule the situation make in the EMR shiftkey customer service number from 11 am until 3:15 pm without taking break... 11 am until 3:15 pm without taking a break shiftkey customer service number a pay to! App to bid on shifts as you make while using our Services in your September 19, payment. That are advertised by facilities without paying then send me a phone number for ShiftKey, browse available and... Phone at ( XXX ) XXX-XXXX creates a win-win situation for our Nursing shiftkey customer service number healthcare. Tag already exists with the BBB and ShiftKey, LLC occurred, I saw a shift all onboarding has! Night before and having to wake up early just to not have my shift approved do you need to either... Any have questions or need Support so creating this branch may cause unexpected.... Worked another shift but at facility 2 to not have my shift approved hello, Thank you for this! Nursing Jobs your email to receive the latest stories and expert advice get free! Them astronomical rates way, were happy to help he or she should contact us at, @. Days since my original issue w no resolution & no contact from ShiftKey at all I. Capacity as a representative of your account, or other HARMFUL COMPONENTS or! For senior care on the app now has fewer bugs no extermination necessary is money.. At, resolutions @ shiftkey.com use our Services as transparent as possible not be EXCLUDED LIMITED. Please click here company and highlands pm without taking a break only problem I have reached out to ShiftKey. Absolutely didnt administration and early wage access for employees give you a of.
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